Product Management Specialist, Amadeus
API
+ Bonus + Equity
More information about location
Travel analytics software
Job no longer available
Travel analytics software
1001+ employees
Job no longer available
+ Bonus + Equity
More information about location
1001+ employees
Company mission
To power better journeys through travel technology.
Role
Who you are
- 1-3 yrs exp in product management or related to Amadeus group sales process
- A good understanding of the hospitality industry with group sales experience a plus
- Self-starter, critical thinker that is comfortable in the problem space. The ideal candidate will remain inquisitive, seek to understand, identify, and frame problems with both user and market context
- Proven ability to synthesize customer and partner needs into use cases/requirements
- A passion for driving standards and best practices to ensure a cohesive API experience to both internal and external developers, some of whom might not be familiar with our domain or business logic
- Understand trends within the API industry to influence our internal API strategy
- Ability to generate and showcase end to end workflows using Swagger.io, postman or like technologies preferred
- 1-3 Years Experience with product integrations and API's including working with partners to understand needs and mapping to integration/API capabilities
- Ability to Travel both domestically and internationally at short notice and for 5 or more days if needed for both customer visits (worldwide) and visits to the Amadeus R&D centers in Portsmouth, NH, Breda, The Netherlands, London, UK, Nice, Madrid, Spain and Bangalore, India. Travel 10-15% for up to 5 days at time may be longer
- Experience of the hotel distribution landscape and concepts including central reservation systems (CRS), Customer Relationship Management (CRM) systems and property management systems (PMS) a plus
- Computing: MS Office, Reporting
- Languages: English
What the job involves
- We seeking a dynamic Product Manager to join the Amadeus Sales & Events team. In this role, you will:
- Liaise with internal/external customers to understand their workflows and functional needs to support the creation and delivery of the Sales & Events roadmap
- Reinforce customer value and whole-product thinking while supporting all activities required for successful product life cycle management
- Collaborate with cross-functional teams to design, build, and roll out products that deliver the company’s vision and strategy
- Act as a product evangelist, building awareness and understanding both internally and externally
- Analyze and understand market trends, gaps, customer needs, and competitive offerings to guide product development
- Define and manage product roadmap; socialize and align timelines with relevant stakeholders. Work closely with Marketing, Operations and R&D teams to define priorities and the release plan for new products
- Create business requirement documents that outline market needs, use case scenarios, process flows, impact analysis and business cases as appropriate
- Define, track, and analyze key performance indicators to evaluate and improve product performance and validate success post-implementation
- Ability to problem solve
- Support the establishment and evolution of the Amadeus’ value proposition
- Define product positioning with the relevant Marketing teams; support go-to-market activities as part of product life cycle management
- Contribute to the creation and evolution of pricing policies for the products
- Create presentations, documentation and demos that demonstrate the value of Amadeus products while also showcasing product functionality (existing, new, or proposed). Deliver presentations to customers or prospects face-to-face, via videoconference or over phone as needed
- Build key customer relationships with independent hotels and hotel chains, partners and system suppliers
- Product Management customers are also the internal teams – R&D, Sales, Partners, Operations, Distribution etc
Our take
Legacy Spanish travel and tourism IT provider Amadeus has been working in the industry since 1987 when it was originally founded as a European global distribution system (GDS) for airlines. Now its software connects travellers to journeys via agents, search engines, tour operators, accommodation, and transport.
Having diversified in the mid-noughties to match the evolution in digital technology, Amadeus now powers business analytics and software solutions for 16 sides of the travel industry and with 6 business tools. It doesn’t spread itself thin either, with more than 15,000 employees across the world and growth still in motion.
Amadeus continues to solidify its position as a leader in the travel and hospitality tech sectors, evidenced by its strong financial performance in the second quarter of 2024. The company's significant revenue growth, strategic acquisitions, and partnerships underscore its commitment to innovation and expansion and it doesn't plan to slow down anytime soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company HQ
San Pascual, Madrid, Spain
Leadership
Luis Maroto
(CEO & President)Previously Deputy CEO and CFO at Amadeus before becoming the President and CEO in 2011. They also worked as a Corporate Support Functions Director at Grupo Bertelsmann.
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