Implementation Manager, Forter
Fraud prevention platform
Job no longer available
Fraud prevention platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To build trust in e-commerce by eliminating fraud for online merchants and marketplaces.
Role
Who you are
- 5+ years of experience managing complex integration projects on behalf of Enterprise customers
- Solid technical acumen & experience with API integrations, JavaScript, JSON, mobile SDK concepts, and other cloud, web and database technologies + desire to build on those skills
- Prior experience communicating complex technical concepts to both technical & non-technical stakeholders
- Excellent organizational skills and attention to detail with a consistent focus on delivering the highest quality of service for your customers
- A proven track record managing multiple projects at once and effectively prioritizing your time and the needs of your customers
- An owner’s mindset with the ability to demonstrate a proactive approach to the ownership and ultimately the delivery of your projects
- Previous experience in the payments or e-commerce space is a plus
What the job involves
- As an Implementation Manager at Forter, you will be responsible for the successful integration of Forter products, with the ultimate goal of ensuring customers are able to start benefiting from Forter’s products as quickly and efficiently as possible
- Day to day you’ll be responsible for integrations across a portfolio of our North American customers, guiding them through their integration journey in a proactive fashion whilst working cross-functionally with our Sales, Solutions Consulting, Customer Success and Analytics teams to provide the optimal customer experience and ensure we’re able to meet desired go-live dates
- Act as an expert on Forter’s technical integration technologies by clearly articulating concepts such as API operations, mobile SDKs, JavaScript, JSON, and other web and database technologies
- Lead integration projects for your portfolio of customers, using your technical & business skills to troubleshoot any issues
- Build and maintain bespoke integration project plans for customers within your portfolio, driving the plan to completion and evaluating success throughout
- Keep senior customer stakeholders & individual business users engaged and accountable to project completion by building strong relationships
- Contribute towards the continuous optimization of the integration process by consistently feeding back on potential improvement areas
- Attend and contribute to weekly team meetings, providing updates on your active integration projects as well as flagging any issues, risks or potential blockers
Our take
Forter provides new generation fraud prevention to meet the challenges faced by modern enterprise e-commerce. The system eliminates the need for rules, scores or manual reviews, making fraud prevention friction-free.
The result is fraud prevention that is invisible to buyers and empowers merchants with increased approvals, smoother checkout and the near elimination of false positives - meaning more sales and happier customers.
Behind the scenes, Forter’s machine learning technology combines advanced cyber intelligence with behavioural and identity analysis to create a multi-layered fraud detection mechanism.
The company had previously announced IPO plans; however, it has yet to move forward with this venture. Since its $300M investment round in 2021, the company has made several acquisitions, strengthening its fraud prevention solution stack.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2021
$300m
SERIES F
Nov 2020
$125m
SERIES E
Total funding: $528m
Company benefits
- Vision & Dental Benefits
- Fitness Subsidies
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company HQ
Midtown East, New York, NY
Leadership
Liron Damri
(Co-Founder & President)Previously worked for 5 years at Paypal, holding various positions such as Head of Americas Analytics, Business Analytics (ARS) and Strategy and Business Development, LATAM. He served as Forter's COO until 2017
Michael Reitblat
(Co-Founder & CEO)Previously VP Product and Board Member at Pango Parking for 4 years and Military Intelligence Officer at Israeli Intelligence Corps - Cyber Command for 3 years
Salary benchmarks
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