Principal Commercial Analyst, Moonpig
+ Bonuses
1-3 days a week in office
Online company for personalised cards, gifts and flowers
Open for applications
Online company for personalised cards, gifts and flowers
501-1000 employees
Open for applications
+ Bonuses
1-3 days a week in office
501-1000 employees
Company mission
To help people connect and create moments that matter.
Role
Who you are
- Extensive experience in commercial analytics within an e-commerce environment, operating at a very senior individual contributor level
- Strong commercial acumen, with confidence discussing P&L performance, trading levers, pricing, promotions and customer economics
- Proven experience partnering closely with senior commercial leaders, ideally at GM or ExCo-equivalent level
- Demonstrated success in standardising metrics and analytical approaches and driving adoption across multiple teams
- Comfortable operating at pace and managing ambiguity, forming a pragmatic first view quickly and refining over time
- Excellent communication and storytelling skills, able to turn complex analysis into clear, compelling narratives and recommendations for senior non-technical audiences
- Experience coaching and mentoring analysts day to day, improving quality and autonomy without formal line management responsibility
- Confident challenging assumptions and influencing senior stakeholders with an independent, data-led perspective
- Strong grounding in applied statistics and experimentation, including hypothesis testing, confidence intervals and power analysis
- Experience using regression and time-series techniques to understand performance drivers and build sensible forecasts
- Expert-level SQL, with hands-on experience working directly with large datasets, ideally in Snowflake
- Strong Python skills for analysis and automation
- Extensive experience building and iterating performance views using Tableau or similar tools
What the job involves
- As a Principal Commercial Analyst, You’ll be the senior individual contributor setting the standard for commercial analytics across our UK business
- Your role exists to give the business a rapid, reliable and insight-led understanding of UK trading performance - and the commercial levers behind it
- You’ll own the analytical view of UK performance for our most important forums, including daily trading updates, monthly business reviews, and budget and reforecast cycles
- Working closely with the UK General Manager and senior commercial leaders, you’ll help shape how performance, risks and opportunities are understood, discussed and acted upon
- This is a highly influential role with direct impact on commercial decision-making, investment choices and growth opportunities
- You’ll lead on our most important UK commercial questions, while coordinating and coaching a small group of analysts to deliver work that meets the high standards you set
- Be accountable for the daily UK trading view, ensuring a clear, accurate and insight-led narrative is available at pace
- Design, build and embed standardised analytical frameworks for core commercial metrics including sales, margin, conversion, AOV and promotion performance
- Act as the analytics partner to the UK General Manager and senior commercial leaders, shaping how business performance, risks and opportunities are framed and discussed
- Prepare, coordinate and quality-assure UK commercial analytics content for monthly business reviews, budget and reforecast cycles, and other executive forums
- Take ownership of the quality, storytelling and impact of UK commercial analytics outputs, even when analysis is delivered by other analysts
- Lead deep-dive strategic analyses across areas such as category performance, pricing and promotions, and customer value to identify and validate growth opportunities
- Work closely with Business Intelligence and Analytics Engineering teams to ensure Snowflake, dbt models and Tableau assets support trusted, well-defined commercial metrics
- Own and drive analytics standards across UK Commercial, including metric definitions, analytical approaches and expectations for quality and storytelling
- Partner with International analytics counterparts to ensure consistency of metrics and frameworks across markets, while allowing for sensible local nuance
- Provide analytics thought leadership within the wider Data Insights team, sharing best practice on commercial measurement, experimentation and storytelling
Salary benchmarks
Our take
When Moonpig was founded in 2000, it bought into the idea that a personalised gift is always more meaningful, whether sent from the sofa, the commute, or the gym. Customers quickly bought into this vision, and Moonpig saw rapid growth culminating in its 2011 acquisition by Photobox for £120M.
Since then, Moonpig has seen continued success. Through expansion into new products such as flowers (Moonpig is now a top-3 online flower seller) and the development of its own app, Moonpig has established its place within the market for personalised gifts.
And it doesn't plan on slowing down anytime soon, as it looks to expand even further. Recent innovations have included the introduction of giant cards, and the company has also secured the ability to create exclusively branded ranges alongside Disney and Warner Bros. This commitment to innovation positions Moonpig to capture even more market share and strengthen its leadership in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Annual reviews
- Attractive annual bonus scheme - with increased earning potential based on business and individual performance
- Pension scheme where we match up to 5%
- Referral scheme with cash bonus available
- Interest-free travel loan
- Sharesave Plan - Save as you earn
- Generous staff Moonpig, Red Letter Days and Buyagift products
- Private medical insurance
- Private dental plan
- Life assurance paying 4x your salary
- Eye care vouchers
- Cycle to work scheme
- Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
- Dog-friendly offices
- Access to a broad range of training workshops and courses
- Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
- Career Conversations with your manager to create your Career Development Plan
- 25 days’ holiday plus 1 day per year of service (up to 30 days)
- Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
- Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
- Summer Hours - We finish at 4pm on Friday's during the months of June, July and August
- Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
- Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts
Company HQ
Farringdon, London, UK
Leadership
Catherine Faiers
(CEO)Previously Non-Exec Director at Allegro and COO of Auto Trader and Addison Lee. Was also Corporate Development Director at Trainline and a Director at DC Advisory.
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