Business Operations Associate, Conduit

• As we continue to scale, we’re looking for a highly organized and operationally-minded Business Operations Associate to support our GTM, Finance, and People functions
• This role is ideal for someone who thrives on bringing order to chaos, enjoys wearing multiple hats, and takes pride in handling the details that keep a fast-moving company running smoothly
• 2+ years of experience in operations, business operations, revenue operations, finance, or similar roles at a startup or high-growth company
• Highly organized with strong attention to detail and ability to manage multiple workflows simultaneously
• Comfortable operating in ambiguity and taking ownership of loosely defined problems
• Experience working with CRM systems (e.g., Attio, Salesforce, HubSpot) and maintaining data hygiene
• Strong communication skills and ability to coordinate across multiple teams
• Proactive and execution-oriented—you identify gaps and fix them without needing heavy direction

Desirable

• This is a high-impact, execution-focused role designed to alleviate operational bottlenecks across the company. You’ll work closely with our Head of GTM & CEO to own critical internal workflows—from revenue operations and CRM hygiene to accounts receivable and company logistics
• You’ll have the opportunity to build and refine internal processes while gaining exposure across sales, finance, and operations
• Take ownership of critical day-to-day operational tasks including accounts receivable follow-ups, accounts payable processing, and internal financial coordination
• Maintain and improve CRM data quality, ensuring accurate pipeline tracking, reporting, and usability. Support forecasting and dashboarding efforts across GTM and leadership
• Conduct initial reviews of company spend, including employee credit card transactions, flagging anomalies and supporting leadership in maintaining financial discipline
• Partner with GTM, Customer Success, and Finance to ensure smooth coordination across deals, invoicing, and customer follow-ups
• Manage company logistics including event bookings, conference coordination, and offsite planning (travel, accommodations, scheduling)
• Handle operational aspects of onboarding and internal processes, including documentation, welcome logistics, and maintaining organized internal systems (e.g., data rooms)
• Use modern tools (including AI workflows) to streamline repetitive processes and improve operational efficiency across functions