Senior Marketing Manager, Dynatrace

Customer Programs

$135-170k

Mid level
Remote in US
Boston
Dynatrace

Digital and application performance monitoring

Job no longer available

Dynatrace

Digital and application performance monitoring

1001+ employees

B2BArtificial IntelligenceDeep TechSaaSDevOps

Job no longer available

$135-170k

Mid level
Remote in US
Boston

1001+ employees

B2BArtificial IntelligenceDeep TechSaaSDevOps

Company mission

To deliver answers and intelligent automation from data.

Role

Who you are

  • If you are a marketing professional with a passion for creating high-value executive engagements, we have the job for you!
  • 3+ years of experience in technology marketing, customer engagement, with a proven track record for building programs, processes, and measurement strategies
  • Bachelor’s degree in marketing, Business Administration, or relevant experience

Desirable

  • Proficient in developing and delivering elevated executive customer engagement programs
  • Excellent project management skills with the ability to prioritize independently
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels
  • Exceptional analytical and problem-solving skills, with the ability to translate data into actionable insights for improving productivity
  • “Own it” personality and ability to drive process improvement and thrive in a dynamic, fast-paced, high-growth environment
  • Self-starter with a sense of urgency and attention to detail
  • Ideate and implement innovative strategies to enhance program effectiveness

What the job involves

  • In this role, you will work cross-functionally to form a Discussion Leader Bureau, curate a Content Catalog, develop an end-to-end process to ensure success, and provide direction to ensure every agenda is customized to drive meaningful peer-to-peer conversations
  • This role requires a results-driven professional with experience driving programs with measurable results
  • Build and Scale an Executive Briefing Program: Design and launch a global Executive Briefing Program designed to host leaders from our most valued prospects, customers and partners
  • Ignite Customer Engagement: Build a program that increases customer loyalty, uncovers new opportunities, and deepens executive relationships
  • Increase Loyalty: Leverage best practices to enable our Executive Briefings to become a ‘Listening Post’ for Dynatrace. Through our Executive Briefings, we can garner customer insights to better understand their strategic priorities and build actionable plans for success
  • Collaborate and Enable: Work closely with sales, marketing, and product teams to ensure executive engagement strategies are aligned with business priorities. Develop the process and operational rigor for the field and partner teams to request Executive Briefings and prioritize requests based on measured impact
  • Measure and Share Impact: Utilize data-driven insights and metrics to measure effectiveness of Executive Briefings
  • Feedback: Implement a feedback program to continually drive program improvements

Our take

Dynatrace is a software intelligence platform that is providing monitoring and analytic solutions as well as automation capabilities that allow clients to automatically scale their applications. Designed to help organizations better understand and optimize their cloud operations, it allows them to deliver software at a faster and more secure rate.

Recognized as a leading provider of software intelligence solutions, the Dynatrace platform is utilized by some of the world's leading brands, including 72 of the Fortune 100, to optimize their customer experiences and provide an overall more innovative IT operation.

The company has received numerous awards in recognition for its position within the technology industry. In 2022, Dynatrace won 3 major awards - the best place to work, the best global culture, and the best company outlook, as well as being named a leader in the Gartner Magic Quadrant for APM and Observability for the second year in a row. Dynatrace has a strong reputation in its field for its innovation and customer satisfaction, bolstering its position as a leader and helping further its name within the industry.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

9% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Jan 2011

$4m

EARLY VC

Aug 2008

$12.9m

SERIES B

Total funding: $24.4m

Company benefits

  • Full remote working options to hybrid ones combining home and in-office work
  • Career development program supporting you in achieving your career goals
  • Unlimited personal time off
  • Employee stock purchase plan
  • Transportation/commuter stipend
  • Medical/dental benefits
  • Company matching 401(k) plan for retirement

Company values

  • Teamwork: We strive to be helpful, respectful, and candid with all of our teammates. We focus on finding solutions that support not only our individual work, but for the team around us.
  • Innovation: A radically different product requires a radically different mindset. So, we constantly challenge the status quo and our own assumptions to find new horizons and disrupt the competition.
  • Walk the talk: We deliver what we promise to our peers and to the market – creating solutions that simply work; that are easy, robust, and valuable.
  • Customer-first: We try to understand the why before we try to find the way. We listen, collaborate, and attempt to resolve any issues that our clients may have, and strive to WOW them with our technical expertise and compassionate approach.
  • Integrity: We respect and value differences. We’re kind and professional to all, but don’t hesitate to challenge opinions and ideas. Above all, we’re honest with ourselves, our team, and our customers.

Company HQ

North Waltham, Waltham, MA

Leadership

Bernd Greifeneder

(CTO & Co-Founder)

Previously the CTO and Senior Vice President at ruxit. Also worked as a Chief Technology Officer/Chief Software Architect at Segue Software.

Sok-Kheng Taing

(Co-Founder)

Previously worked as the Head of eBusiness at Büro Handel. Now is on the Advisory Board for Fachhochschule Oberösterreich and the Chairwoman of the Supervisory board for Neoom Group.

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