Product Operations, Plaid
$162-237k
+ Offers Equity
2+ days a week in office ( Spring Street, NY)
Data network powering the tools millions of people rely on to live a healthier financial life
Open for applications
Data network powering the tools millions of people rely on to live a healthier financial life
1001+ employees
Open for applications
$162-237k
+ Offers Equity
2+ days a week in office ( Spring Street, NY)
1001+ employees
Company mission
To unlock financial freedom for everyone.
Role
Who you are
- You are a hands-on builder who enjoys operating from first principles and defining long-term strategy for your domain
- 8+ years of experience in Product Operations, Program Management, or a similar role
- Experience in fast-moving, product-led organizations with limited tolerance for unnecessary process
- Strong systems thinker who can design operating models that scale without adding bureaucracy
- Proven scrappy executor who takes ownership and gets things done
- Comfort operating in ambiguity and building from a blank page
- Clear, concise communicator with strong written and verbal skills
- Strong product instincts and empathy for Product Managers and cross-functional partners
- Prior technical experience and/or the curiosity to build a deep understanding of Plaid’s products
- We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
What the job involves
- As our founding Product Operations Lead, you will define and own the operational backbone of the Product organization
- You will work closely with Product, Engineering, Design, and Product Marketing to build the systems, cadences, and standards that help teams execute consistently and at high quality
- Own and evolve the operating system used by Product to plan, track, and communicate work, including roadmaps, planning artifacts, and execution tracking (in close partnership with Engineering Operations)
- Design and run lightweight operating cadences (e.g., planning cycles, product reviews, execution check-ins)
- Improve visibility into priorities, progress, and decisions across the product organization without adding unnecessary process
- Define and own the PM tool stack, evolving the tools and workflows that PMs use every day to ensure the function is operating effectively
- Identify where automation, AI/agents, and other new workflows can materially change how product work gets done, and translate those ideas into adopted capabilities
- Partner with Product leadership to reinforce a high-performing product culture, both virtually (e.g., Product All Hands) and in-person (e.g., Bi-Annual Product Summits / Onsites)
- Build systems that capture and share high-quality product work (e.g., great PRDs) and decisions across teams, helping raise the bar and accelerate learning
- Longer-term, own Product Manager onboarding and ongoing enablement, ensuring PMs ramp quickly and understand how great product work gets done at Plaid
Our take
Plaid builds infrastructure that allows consumers to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with over 12,000 financial institutions in the US, Canada, the UK and Europe. And about a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs).
The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts. This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2025
$575m
LATE VC
Apr 2021
$425m
SERIES D
Total funding: $1.3bn
Company benefits
- Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
- Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
- Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
Company HQ
SoMa, San Francisco, CA
Leadership
Zach Perret
(Co-Founder & CEO)Previously, Zach was a Consultant at Bain and a Research Fellow and Trustee at Duke before co-founding Plaid ion 2012.
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