HR Manager, The Black Tux

• The ideal candidate will have exceptional interpersonal skills, a deep understanding of HR best practices and a proactive, employee-led approach to resolving workplace challenges
• Have 5+ years of progressive HR experience, with a strong emphasis on employee relations within a diverse workforce
• Have comprehensive knowledge of employment laws and HR best practices
• Possess excellent communication, mediation, and conflict-resolution skills
• Have the ability to maintain discretion and handle sensitive information with confidentiality
• Demonstrate strong analytical and problem-solving abilities
• Are able to juggle multiple priorities in a fast-paced, dynamic environment
• Are passionate about driving employee performance to support company goals and supporting a strong company culture
• Are kind, collaborative, and brings a great attitude—because we’re all about working with people who get things done and keep it real
• Have experience with HRIS systems (Paylocity), collaboration tools (Slack, G-Suite) and Google Workspace or Microsoft tools
• Demonstrate the ability to work with diverse teams and foster an inclusive environment

Desirable

• Our Talent and People team is key to building a workforce that’s aligned with our mission and values
• We're dedicated to providing standout experiences for candidates and employees, creating a culture of inclusivity, collaboration, and growth
• Join us, and you'll help shape a workplace where everyone feels valued and empowered to thrive
• We are looking for a dedicated and experienced HR Manager with a strong focus on employee relations to join our team
• In this role, you will play a key role in fostering a positive work environment, addressing employee concerns, and ensuring compliance with company policies and employment laws
• Manage a team of HR Coordinators and Generalists responsible for supporting our fulfillment center teams
• Coach leadership across the organization on best practices to resolve employee conflicts and workplace challenges
• Support the Talent Partner team in employee relations issues across all teams
• Develop team members to grow in their roles and responsibilities
• Serve as one of the primary points of contact for employee relations matters, providing guidance and support to employees and managers
• Investigate and resolve workplace conflicts, complaints, and grievances in a fair and timely manner
• Mediate disputes and facilitate solutions that align with company values and policies
• Ensure company policies and procedures comply with applicable federal, state, and local labor laws
• Contribute to HR policies, ensuring alignment with organizational goals and legal standards
• Maintain confidentiality and manage sensitive employee information with integrity
• Advise managers on best practices for performance improvement plans, coaching, and feedback
• Support the organization in addressing underperformance and recognizing achievements
• Provide training and resources to managers on handling employee relations, conflict resolution, and effective communication
• Assist in fostering a culture of continuous learning and professional growth
• Lead and support initiatives to enhance employee engagement, satisfaction, and retention
• Act as a champion for diversity, equity, and inclusion in all HR processes