Design Program Manager, Persona
Brand, Temporary
$130-160k
More information about location
Identity verification infrastructure solution
Open for applications
Identity verification infrastructure solution
501-1000 employees
Open for applications
$130-160k
More information about location
501-1000 employees
Company mission
To humanize online identity by helping companies verify that their users are who they say they are.
Role
Who you are
- 6+ years of experience in a design agency or in-house creative team environment
- The ability to self-direct in a fast-paced environment, managing multiple workstreams while keeping stakeholders aligned, and representing design in conversations as needed
- Comfort navigating ambiguity; able to bring structure to projects, set clear goals, help align feedback and adapt plans as needed to drive delivery
- Strong prioritization skills, with the ability to triage issues and focus on what matters most
- Familiarity with tools like Notion (how we track things) and Figma (for collaboration, feedback, and shareouts) Slack (how we communicate) and Google Drive
- Experience with website production, event-related work or working with Superside is a plus
What the job involves
- Our internal Brand Studio supports a wide range of creative needs across marketing, HR, Product and Engineering — from our website and digital campaigns to event experiences, swag, and collateral and internal initiatives
- In this 5-month temporary role, you’ll partner closely with the brand design team to keep both internal and external projects running smoothly
- From shaping scopes and kickoffs to facilitating reviews, aligning feedback, and driving delivery, you’ll play a key role in helping the team produce high-quality work at scale
- Manage brand design projects end-to-end — from scoping and planning through coordination, communication, and delivery — ensuring work stays on track and within scope
- Oversee engagements between internal teams and external agency partners, aligning on scope and budget, resourcing, feedback, and timelines to ensure successful delivery
- Clearly communicate project status, risks, tradeoffs, and dependencies to stakeholders and team members
- Support strong creative outcomes by helping maintain consistency and quality across design deliverables
- Partner closely with Head of Brand Design to assess team bandwidth and project assignments
Our take
Persona enables businesses to verify customer identities, fostering trust in online interactions and aiding in age verification, fraud prevention and account recovery. It offers a comprehensive suite of automated identity verification components with worldwide coverage that can be configured, branded and themed to create custom-tailored flows for any use case.
Businesses and governmental organizations can access Persona’s platform via an API, which supports various documents from government-issued IDs to biometrics, ensuring customers are who they claim to be. Persona’s platform also collects passive signals such as a user’s device, location and behavioural patterns to provide a more holistic risk profile, beneficial in financial and insurance contexts.
An impressive partnership with MDT saw Persona enable credit unions to adjust their identity verification flows in real-time, strengthening fraud prevention. The company continues to attract funding which supports the scaling of its offerings and reach. In fact, in 2025, it reached a $2 billion valuation, which showcases the success it has had.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$200m
SERIES D
Sep 2021
$150m
SERIES C
Total funding: $417.6m
Company benefits
- Professional Development
- Catered meals
- Wellness benefit
- 401(k)
- Unlimited time off
- Parental benefits
- Mental health
- Health and wellness
- Bevsday (free drink on Wednesday)
- Family planning
Company HQ
SoMa, San Francisco, CA
Leadership
Rick Song
(CEO & Co-founder)Bachelor's in Computer Science, Maths, Economics at Rice University. KPCB Engineering Fellow, then Engineer at Square.
Charles Yeh
(CTO & Co-founder)Studied Computer Science at Brown. Software Engineer at Zynga, and Technical Lead at Dropbox.
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