Senior Business Analyst, Boden
Automation
+ Targeted annual bonus scheme
2 days a week in office (North Acton, London)
British style clothing
Be an early applicant
British style clothing
501-1000 employees
Be an early applicant
+ Targeted annual bonus scheme
2 days a week in office (North Acton, London)
501-1000 employees
Company mission
To create clothes that bring colour to our customers' wardrobes and fun to their lives.
Role
Who you are
- You are analytical, pragmatic, and comfortable operating across both business and technology
- Strong experience in Business Analysis, Product Ownership, or process led transformation and have a proven ability to turn complex workflows into structured, actionable requirements
- Strong process mapping and documentation capability
- A solid conceptual understanding of RPA and automation suitability
- Confidence distinguishing rule based vs. judgement based processes
- Experience defining exception paths and acceptance criteria
- Ability to work closely with engineering to deliver technology enabled solutions
- Strong stakeholder management and communication skills
- A practical mindset focused on measurable operational value. Experience with RPA platforms (UiPath) or structured process improvement (Lean, Six Sigma) is preferrable
What the job involves
- The Senior Business Analyst (Automation) plays a pivotal role in shaping and delivering our Robotic Process Automation (RPA) capability. Operating at the intersection of business operations and technology, you will:
- Identify high value automation opportunities
- Assess process suitability for RPA
- Translate complex workflows into clear, build ready requirements
- You will contribute to the automation demand pipeline and prioritised backlog, ensuring that delivery focuses on initiatives generating meaningful operational value. This role requires strong automation knowledge — including process suitability, rule based logic, and exception handling — and close collaboration with engineering & delivery teams to ensure solutions are practical, well defined, and aligned to organisational standards
- It suits someone comfortable working in ambiguity and bringing structure to an evolving capability
- Partner with business units and domain teams to identify, explore, and evaluate automation opportunities
- Facilitate structured discovery sessions and workshops to understand workflows, pain points, volumes, and variability
- Assess process suitability for RPA, distinguishing between rule‑based and judgement‑based activities
- Provide detailed analysis and recommendations to inform prioritisation decisions
- Maintain and own a prioritised automation backlog aligned to business priorities
- Decompose complex end‑to‑end business processes into structured, well‑documented process maps
- Identify inefficiencies, control gaps, and improvement opportunities prior to automation
- Define target‑state processes that are optimised for automation
- Translate process designs into clear, structured requirements for engineering delivery, detailed user stories and acceptance criteria
- Ensure traceability between business objectives, requirements, and delivered automation outcomes
- Act as the key point of contact between business stakeholders, the automation engineering team and domain teams
- Clarify requirements, resolve ambiguities, and support feasibility discussions
- Participate in sprint planning, backlog refinement, and review sessions
- Validate completed automations against defined acceptance criteria
- Ensure solutions meet defined governance standards and sign‑off processes
- Support smooth transition of automations into live operation
- Build strong, trusted relationships with business teams and functional leads
- Manage expectations regarding feasibility, complexity, and delivery timelines
- Provide clear and consistent updates on roadmap progress and delivery outcomes
- Promote understanding of automation capability and its appropriate application across the organisation
- Contribute to the evolution of automation standards, documentation practices, and intake frameworks
- Capture lessons learned and feed insights back into process improvements
- Support the maturation of the automation capability as it scales
- Encourage disciplined process thinking and value‑led decision‑making
Salary benchmarks
Our take
Initially set up as a mail order company in 1991, Boden has since become a major UK fashion brand specialising in quality clothing designed to stand the test of time. It has 1.8 million active customers worldwide and has attracted high-profile buyers, including Kate Middleton, Michelle Obama, and Holly Willoughby.
Previously relying on catalogue sales, they were unable to achieve the real-time responsiveness vital in today’s retail industry. As a result, in the past few years, Boden has heavily invested in modernising its IT systems and created a new way to capture data online. Having adapted to changing consumer behaviours, now 95% of its sales occur online, enabling it to compete with the growing number of e-commerce competitors like ME + EM and Mint Velvet.
This new digital approach has not been Boden's only success in recent years. Traditionally, many UK retailers have failed to gain a foothold in the US. However, the company’s quintessential British branding has successfully set it apart, leading to Boden’s US sales already overtaking those in the UK, and the business continues to grow faster there.
Moving forward, Boden is overcoming a 2023 dip in sales triggered by an unneeded menswear revamp that lost sight of its core customer base. It is now reverting back to its classic formula and is planning on further expansion in the US, determined to double sales in the next few years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company benefits
- Flexible Hybrid Working
- Targeted Annual Bonus Scheme
- Generous Boden Clothing Allowance & 30% Discount on All Current Clothing Ranges
- Holiday Increase With Years of Service
- Portal With An Array of Discounts & Cashback Offers on Retail & Entertainment
- Group Personal Pension Scheme & Life Insurance Cover
- 24/7 Virtual GP Service For You & Your Household
- Free Onsite Parking, Teas & Coffee Stations & Subsidised Café With Free Toast For Breakfast
Company HQ
London, UK
Leadership
Johnnie Boden
(Creative Director)Started Boden in 1991 from their kitchen table with an eight-piece menswear collection, and has since expanded the company to the titan it is today.
Share this job
View 4 more jobs at Boden