IT Manager, Flywheel
Medical imaging AI development platform
Be an early applicant
Medical imaging AI development platform
101-200 employees
Be an early applicant
101-200 employees
Company mission
To play a part in accelerating discoveries that are changing the way healthcare is delivered to patients around the world.
Role
Who you are
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- Minimum of 5 years in IT management and operations within a midsize enterprise SaaS technology organization
- Strong understanding of IT security best practices, including endpoint protection, access controls, and compliance frameworks (SOC2, HITRUST)
- Expert level experience with macOS, Windows, and Linux environments
- Deep hands-on knowledge of cloud-based IT administration (Microsoft 365, Azure, Slack, Atlassian, Gitlab, etc.)
- Experience managing software procurement, IT asset tracking, and vendor relationships
- Ability to analyze technical issues, implement solutions, and drive continuous improvements
- Strong verbal and written communication skills, with the ability to work across teams and support technical and non-technical users
What the job involves
- We are seeking an experienced IT Manager to oversee IT operations, ensuring the security, compliance, and efficiency of Flywheel’s internal technology infrastructure
- This role will be responsible formanaging software procurement, IT security, workstation updates, employee onboarding/offboarding processes, and IT support services
- We’re highly responsive to customer needs and constantly strive to make a positive contribution to the biomedical and life sciences communities we serve
- Team members are recognized and rewarded when advocating for customer success and satisfaction over other concerns
- We value self-motivated, creative individuals who work well in a collaborative environment – constantly generating and sharing new ideas and solutions with the team
- Oversee all aspects of IT operations, ensuring the reliability and security of Flywheel’s internal technology systems
- Manage workstation security, software updates, and patch management to maintain compliance with industry standards (SOC2, HITRUST)
- Maintain and improve IT processes to enhance operational efficiency, employee productivity, and security posture
- Manage software procurement, licensing, and renewals, ensuring cost-effective and compliant use of technology solutions
- Maintain an up-to-date inventory of software and hardware assets, tracking their lifecycle and usage
- Evaluate and implement new IT tools that improve security, collaboration, and productivity
- Lead the IT onboarding process for new employees, ensuring seamless access to workstations, software, and security tools
- Manage offboarding procedures, ensuring timely deactivation of accounts, retrieval of company assets, and security compliance
- Develop and maintain IT onboarding documentation and training materials
- Enforce device security policies, including encryption, endpoint protection, and multi-factor authentication (MFA)
- Monitor IT systems for vulnerabilities and security threats, implementing proactive solutions to mitigate risks
- Ensure compliance with SOC2, HITRUST, and other regulatory requirements related to IT security
- Manage the IT help desk, providing timely and effective support for technical issues, hardware/software troubleshooting, and access management
- Develop internal IT documentation, FAQs, and self-service resources to improve employee experience
- Analyze support requests to identify trends and implement solutions that reduce recurring issues
- Comply with company policies, including security, confidentiality, and data protection requirements, to maintain a secure work environment
Our take
Flywheel addresses the escalating complexity of data management in medical research by offering a platform tailored for advanced medical imaging research. Its solution integrates AI to streamline research and machine learning workflows, catering to the specific needs of researchers in this domain.
Offering a comprehensive suite of tools: the Flywheel Enterprise platform, Flywheel Data Exchange, and Flywheel Discovery, the company enables researchers to manage, exchange, and analyse medical imaging data efficiently. By providing curated datasets and a cohort discovery tool, Flywheel enhances researchers' ability to interpret large volumes of imaging data swiftly and intelligently, uncovering valuable insights that might otherwise go unnoticed.
Noteworthy successes include substantial funding, primarily directed towards supporting growth in public sector healthcare and pharmaceutical markets. Looking ahead off the back of a leadership refresh, Flywheel aims to expand its presence into Europe and potentially serve other stakeholders within the healthcare ecosystem, solidifying its position as a key player in medical research technology. Substantial shifts in the leadership team might well bring these visions to life.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Jan 2025
$20m
LATE VC
Jun 2023
$54m
SERIES D
Total funding: $125.8m
Company HQ
Harrison, Minneapolis, MN
Leadership
Jim Olson
(Board Advisor)Chair Of The Board Of Directors at TruMotivate.com as well as Board Chair at Real Resources, where they used to be CEO. Former Co-founder, President and Board Director at the Livio Health Group.
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