Sales Operations Coordinator, FIGS
TEAMS
This role's base salary range is between $29 and $31/hr
Office located in Santa Monica, CA
Medical uniforms & clothing
Be an early applicant
Medical uniforms & clothing
201-500 employees
Be an early applicant
This role's base salary range is between $29 and $31/hr
Office located in Santa Monica, CA
201-500 employees
Company mission
To celebrate, empower and serve those who serve others.
Role
Who you are
- Organized: You thrive in a clean spreadsheet and never let things fall through the cracks
- Operationally strong: You like knowing how everything works and where it can work better
- Process-minded: You’re always looking for ways to improve how work gets done
- Clear communicator: You write it down, follow up, and help everyone stay aligned
- Technically curious: You’re comfortable in CRMs and interested in tools like SQL or Airtable
- 2+ years in sales ops, deal desk, or a coordination-heavy admin role (bonus for B2B or SaaS)
- HubSpot, Salesforce, Shopify or similar CRM experience
- Intermediate Excel/Google Sheets skills (pivot tables, vlookups, data cleanup)
- Bonus: experience or interest in SQL, Airtable, or database tools
- High attention to detail and pride in getting it right
What the job involves
- At FIGS, we celebrate, empower, and serve those who serve others
- Through TEAMS, we’re bringing that same mission to entire healthcare institutions by outfitting hospitals, clinics, schools, and healthcare systems with the scrubs they deserve
- To support our growth, we are seeking a Sales Operations Coordinator
- The ideal candidate is someone who loves details, enjoys building processes, and wants to help a fast-moving sales team spend more time selling and less time stuck in admin updates
- This is a high-impact, behind-the-scenes role for someone who’s organized, process-driven, and passionate about clean operations
- Help Reps Move Faster: Support our TEAMS sales reps by handling administrative tasks like quoting, invoicing, contract entry, logo digitizing, and catalog updates so they can focus on building relationships
- Clean Up the Backend: Manage and maintain product collections, pricing data, and customer records across HubSpot and internal tools. Spot issues before they become problems
- Support Sales Ops Reporting & Light Data Work: Help track deals, fix CRM inconsistencies, and use tools like SQL or Looker to clean up messy data
- Cross-Functional Coordination: Work closely with Sales, Finance, CX, and Marketing to ensure alignment, accuracy, and speed across teams. Be the glue
- Build Repeatable Processes: As we scale, help document best practices and optimize workflows so the system grows with us
- You’ll make a real impact on day one
- You’ll get exposure to multiple functions across the company
- You’ll help build something new and scalable
- You’ll be part of a mission-driven brand that’s changing healthcare
- Let’s show the world what TEAMS can do
Our take
FIGS is a medical apparel brand dedicated to providing durable, comfortable, and stylish products for healthcare professionals. Operating on a direct-to-consumer model, FIGS ensures a streamlined connection with its audience.
FIGS' unique selling proposition lies in its Technical Comfort™, featured across a range of antimicrobial, elastic scrubs and uniforms designed with functional pockets. Inspired by the founders personal connection to the challenges faced by healthcare workers, the brand was created to address the discomfort of traditional uniforms and the long, demanding hours common in the profession.
More recently, FIGS has begun executing a strategic shift focused on long-term brand equity rather than short-term promotional growth. In 2024, the company signaled a move away from heavy discounting, instead increasing investment in brand building, international expansion, and new growth channels such as retail and institutional sales through its TEAMS program. While overall revenue growth has remained modest, international sales have grown rapidly, highlighting Asia as a key opportunity for future expansion. And in an increasingly competitive and promotion-driven market, FIGS' emphasis on premium positioning, disciplined pricing, and global brand development reflects a calculated bet on sustainable growth rather than volume-led gains.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2018
$65m
SERIES B
May 2016
$5m
SERIES A
Total funding: $72m
Company benefits
- Health and Wellbeing: Comprehensive benefits and perks package focused on your well-being including: previum medical, dental, and vision coverage, FIGS-sponsored bi-weekly UberEats meal credits, free access to Breethe, a fitness stipend with ClassPass, and a free Peleton room on-site.
- Finance: Amazing 401(k) progream, with a company match up to the first 6% of your contribution. 100% FIGS-sponsored life insurance, disability insurance, access to an Employee Stock Purchase Plan and financial wellness learning opportunities.
- Family: We care for our extended FIGS family by offering generous parental leave, new-parent care meals, and a transition back to work program following leave.
- Time Away: Generous time off - flexible vacation for salaried team members and up to 3 weeks of vacation for hourly team members. We also offer access to leave programs to care for yourself and your family.
- Staying Connected: Weekly company-wide meetings, exclusive Coffee Connection meetings with the FIGS Co-CEOs, and monthly Fruitful Talks with thought-leaders and industry experts. WE support our team members through affinity groups and a thoughtfully designed Buddy Program, fostering friendship and belonging.
- Culture Committee: The Culture Committee creates incredible monthly Culture Programs spotlighting a specific area of wellness, while also finding ways to give back to the local community through volunteerism.
- Furry Friends: We partner with The Wags Club in West LA to provide weekday doggy day care at a partially subsidized cost. We also partner with MetLife to get discounts on pet insurance.
- Employee Discounts & Rewards: Team members receive 50% off, a $75 gift code on birthdays, and a special anniversary gift each year.
Company HQ
Santa Monica, CA
Leadership
Heather Hasson
(Co-Founder & Executive Chairman)Heather studied at the University of Wisconsin-Madison before co-founding FIGS in 2010. She then spent a year at Saïd Business School, and has been a RxArt Board Member since 2019.
Trina Spear
(Co-Founder & CEO)Trina began her career with 4 years at Citi, before working as an Associate at The Blackstone Group for a year. She then co-founded FIGS with Heather in 2010, and has been serving as CEO since.
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