Senior Brand Marketing Manager, Utility Warehouse
+ Annual discretionary performance based + annual bonus scheme
2 days a week in office (Farringdon, London)
Multiservice utilities provider
Be an early applicant
Multiservice utilities provider
1001+ employees
Be an early applicant
+ Annual discretionary performance based + annual bonus scheme
2 days a week in office (Farringdon, London)
1001+ employees
Company mission
To be the nation’s most trusted utility supplier by simplifying home services, helping customers to stop wasting time and money.
Role
Who you are
- 8 yrs + experience with a proven experience delivering integrated campaigns that have moved the needle on brand awareness and consideration, knowing how to punch above the weight of investment to deliver meaningful stand-out and cut through
- A deep understanding of the full marketing mix and how to leverage different channels to tell a cohesive story
- Experience navigating fast-paced, matrixed environments and successfully bringing cross-functional teams along on the brand journey
- A laser-sharp eye for detail and the ability to interpret data to tell a compelling story about brand performance
- You know how to get the very best out of agency partners and aren't afraid to push for creative bravery
- Outward-looking and culturally aware, with a finger on the pulse of current trends and consumer behavior
- A natural instinct for disruptive work and the tenacity to fight for ideas that set us apart
- A strategic thinker who knows which levers to pull to execute a successful, high-profile launch
- A strong team player who builds brilliant relationships at all levels, from Product Designers to the Leadership Team
- Comfortable with ambiguity and energised by the challenge of building a brand in a disruptive, non-corporate way
- A relentless focus on execution and the "how"- turning big ideas into finished, world-class assets
- Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
What the job involves
- As our Senior Brand Manager, you will be a key driving force as we embark on the next chapter of the Utility Warehouse story
- Reporting to the Head of Brand, you’ll join us at a defining moment; we’ve built a bold new brand foundation, and now we need a creative powerhouse to propel it into the national consciousness
- We aren't looking for a brand guardian to simply maintain the status quo; we’re looking for someone with a restless curiosity and a "challenger" mindset to drive a step-change in how the UK population perceives and understands us
- You’ll be a pivotal member of our newly evolving team, balancing two vital roles. Internally, you’ll be our brand’s biggest advocate, partnering with key teams to ensure brand thinking is baked into everything we do - from building propositions to the way our colleagues experience working here
- Externally, you will lead the charge on disruptive, through-the-line communications that cut through the noise - turning our brand narrative into "must-see," high-impact communications
- Lead the end-to-end delivery of game-changing integrated campaigns across paid, owned, and earned channels that demand attention and drive mass awareness
- Act as a strategic partner to Product and Proposition teams, ensuring our brand is a foundational element of new thinking, not an afterthought
- Drive the cross-functional planning process, collaborating with specialists in Earned Media, Customer, Digital, Partner, and Product Marketing to ensure we show up with one powerful voice
- Brief and challenge our brilliant internal creative team and external media agency to enable them to deliver their best work, ensuring every output is both strategically aligned and commercially effective
- Move brand thinking beyond "comms-only" by helping to ensure our narrative is consistent and distinctive across the entire customer journey
- Partner with channel leads to optimise media and communications spend, using live insights and post-campaign evaluation to ensure the "work works" and evolves over time
- Foster a culture of active learning by identifying tactical opportunities for "disruptive" experiments and scaling the winners
Salary benchmarks
Our take
Budgeting for a household is no easy task, especially when you've got to keep track of various bills from different providers. That's why Utility Warehouse provides customers with all their home services – including energy, broadband, mobile and insurance – in one simple, monthly bill.
The company says that this all-in-one approach ‘makes budgeting so much easier’ for customers, which is backed up by a strong customer services record. Though it does not advertise heavily, its partners are given incentives to sign up new customers, which has contributed to its impressive growth thus far.
Boasting over 1 million customers across the services they sell, Utility Warehouse is one of the largest energy providers outside the 'Big 6'. Its unique approach, and established footing in the market, should ensure it continues to compete with other challengers as the utilities sector further evolves.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"My manager is always looking to create more opportunities for me to have my voice heard and be stretched into areas I've not necessarily worked in..."
Company benefits
- An industry benchmarked salary. We’ll share it during your first conversation
- Annual discretionary performance based, annual bonus scheme
- Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
- Holiday trading- buy & sell up to 5 days holiday each year
- Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
- A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool
- Save as You Earn scheme
- Family-friendly policies, designed to help you and your family thrive
- Flexible benefit choices such as Private health insurance, a free Virtual GP, Gym discounts and wellbeing apps
- Electric Car salary sacrifice scheme through Tusker
- Belonging groups that help UW shape an even more inclusive future
- A commitment to helping you develop your career journey through learning, coaching and new experiences
Company values
- We’re people helping people: Because it keeps us real
- We’re open, empathetic, and foster belonging
- We get it done together: Because it helps us get things done
- We keep things simple, take ownership, and win together
- We’re all about results: Because we're ambitious
- We’re impact-focused, daring, and spirited
Company HQ
Farringdon, London, UK
Leadership
Stuart Burnett
(CEO)Stuart began his career as a corporate lawyer before working in several notable insurance firms. He joined UW in 2016 and has held several leadership roles, becoming CEO in 2021.
People progressing
Kerry
Joined as an Electricity Operations Analyst. Promoted 6 times and is now Head of Energy Operations.
Diversity, Equity & Inclusion at Utility Warehouse
Stuart Burnett (Co-CEO)
- We’re a unique bunch of people here at UW – and that’s just how we like it. We embrace different perspectives, experiences, and personalities, creating an inclusive environment where people feel they can belong
- We write job description requirements as minimally as possible to encourage candidates who may exclude themselves to apply, and the Recruitment team work with our hiring managers to minimise bias in the hiring process
- We have a number of active Employee-led Inclusion groups - Menopause Support Pride, Women in Leadership Carers Support
- We openly publish our D&I results internally and externally as well as our targets for improvement.
- We put on unconscious bias workshops and training for all team members
- We provide mental health support and other wellness initiatives to support all our team members
- We are a member of the Women in Utilities network and actively support opportunities for mentoring through the group
- We provide inclusive leadership learning to all people leaders at UW
- We have committed to the Race at Work Charter
- We have an active, zero-tolerance, Harassment and Bullying policy
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