Lead Marketing Operations Specialist, Dynatrace
$116-145k
Digital and application performance monitoring
Job no longer available
Digital and application performance monitoring
1001+ employees
Job no longer available
$116-145k
1001+ employees
Company mission
To deliver answers and intelligent automation from data.
Role
Who you are
- Marketing and/or SDR/BDR Operations experience
- Experience building and launching agentic AI solutions in a SaaS Sales, Revenue Operations, or Marketing Operations environment
- Experience with Salesforce, Marketo, LeanData, Qualified, Gong, 6Sense, or similar GTM platforms
- Familiarity with Sales Development processes and workflows, including lead routing, campaign workflows, account matching, and SDR engagement motions
- Experience with AI tools, AI-enabled workflows, or AI-powered GTM technologies
- Experience with Sales Development tools, sales engagement platforms, conversational marketing tools, and revenue technology platforms
- Ability to translate business needs into technical requirements and scalable processes
- Strong project management, communication, and stakeholder management skills
Desirable
- Experience in Marketing Technology, Revenue Operations, or a related GTM systems role
- Experience with AI SDR tools, chatbots, virtual agents, conversational marketing platforms, or AI sales assistants
- Strong understanding of Salesforce and GTM system integrations
- Comfortable working with emerging technologies and building processes in ambiguous environments
- Success Measures
- Increased adoption and effectiveness of SDR AI tools
- Successful launch and optimization of agentic AI workflows
- Clear implementation roadmaps delivered on time
- Improved SDR productivity, lead conversion, and pipeline contribution
- Strong governance, documentation, and cross-functional alignment around AI initiatives
What the job involves
- We are looking for a Sr. Manager, AI Operations to own the strategy, administration, and ongoing optimization of AI tools supporting the SDR organization
- This role will manage platforms such as Qualified, Gong, and future AI tools, evaluate new technologies, identify high-impact use cases, and lead implementation roadmaps that improve SDR productivity, lead conversion, and pipeline generation
- The ideal candidate has experience building and launching agentic AI solutions within a SaaS Sales, Revenue Operations, or Marketing Operations environment
- They should have strong knowledge of AI tools, Sales Development technology, and GTM systems, with the ability to translate business needs into scalable AI-enabled workflows
- Own day-to-day administration and optimization of SDR AI tools, including Qualified, Microsoft Co-Pilot, Gong Agent Studio, and future AI platforms
- Identify new AI features, use cases, and technologies that can improve SDR productivity and pipeline impact
- Build and manage implementation roadmaps for new AI tools, features, agents, and workflows
- Partner with SDR Leadership, Marketing Operations, Sales Operations, Business Systems, and vendors to launch and scale AI initiatives
- Define business requirements, success metrics, rollout plans, and enablement needs for AI-related projects
- Monitor tool performance, adoption, and business impact; recommend improvements based on data and user feedback
- Maintain documentation, governance, and best practices for AI tool usage
- Support vendor evaluations, pilots, and recommendations
Our take
Dynatrace is a software intelligence platform that provides monitoring and analytics solutions as well as automation capabilities, enabling clients to scale their applications automatically. Designed to help organisations better understand and optimise their cloud operations, it allows them to deliver software at a faster and more secure rate.
Recognised as a leading provider of software intelligence solutions, the Dynatrace platform is utilised by some of the world's leading brands, including 72 of the Fortune 100, to optimise their customer experiences and provide an overall more innovative IT operation.
The company has received numerous awards in recognition for its position within the technology industry. In 2022, Dynatrace won 3 major awards - the best place to work, the best global culture, and the best company outlook, as well as being named a leader in the Gartner Magic Quadrant for APM and Observability for the second year in a row. Dynatrace has a strong reputation in its field for its innovation and customer satisfaction, bolstering its position as a leader and helping further its name within the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2011
$4m
EARLY VC
Aug 2008
$12.9m
SERIES B
Total funding: $21.9m
Company benefits
- Full remote working options to hybrid ones combining home and in-office work
- Career development program supporting you in achieving your career goals
- Unlimited personal time off
- Employee stock purchase plan
- Transportation/commuter stipend
- Medical/dental benefits
- Company matching 401(k) plan for retirement
Company HQ
North Waltham, Waltham, MA
Leadership
Bernd Greifeneder
(Co-Founder & CTO)Previously the CTO and Senior Vice President at ruxit. Also worked as a Chief Technology Officer/Chief Software Architect at Segue Software.
Sok-Kheng Taing
(Co-Founder)Previously worked as the Head of eBusiness at Büro Handel. Now is on the Advisory Board for Fachhochschule Oberösterreich and the Chairwoman of the Supervisory board for Neoom Group.
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