Head of Product, Amperity
Operations
$200-270k
+ Cash incentives are also available and new hire equity grant
3 days a week in office
Customer data platform
Be an early applicant
Customer data platform
201-500 employees
Be an early applicant
$200-270k
+ Cash incentives are also available and new hire equity grant
3 days a week in office
201-500 employees
Company mission
To help every brand turn complex customer data into business value.
Role
Who you are
- Experience: 15+ cumulative years in product management, product operations, program management/PMO roles with experience driving delivery in Product Organizations
- Execution-First Mindset: Focus on making sure commitments are met and results are delivered. You draw upon our goals and interlock them to the organizational goals. You create measurements so that the Product & Engineering teams are together with the company plans
- Hands-On Operator: Comfortable navigating through the abstract ideas or situations from across teams (Product, Engineering, Product Marketing) identifying areas of improvement and can manage tools, run meetings, track dependencies, and produce reports that bring the ambiguous to clarity
- Metrics-Driven: Accomplished at building and maintaining dashboards and using data to keep teams accountable to organizational standards. Through data, you excel in providing organizations, leaders, and teams with insights so that product releases are shipped on time
- Communicator: Experience communicating product updates, milestones, and progress to internal and external partners: You have experience communicating product updates, milestones, and progress to internal and external partners, risks, and next steps to team members at all levels. You promote debate, commitment, and accountability across departments, holding team members accountable
What the job involves
- Amperity is building a Product organization and needs our first dedicated Product Operations leader to make it run smoothly
- You will bridge the gap between product strategy and engineering, ensuring teams are well-equipped to deliver high-quality, meaningful products
- You will be all about driving planning, partnership, coordination, delivery tracking, reporting, and accountability across the product organization
- You'll build the operational muscle we need, starting with hands-on execution and evolving into a supportive manager role as we scale
- You will make sure our product strategy is delivered with predictability, and measurable results
- You will report to the Chief Product Officer
- Why this role?
- Strategy Focused: This is about making sure the strategy gets delivered
- High Impact: You will be the operational engine of the Product organization
- Foundation Builder: You'll set up the processes and cadences to define how we operate
- Right Hand to the CPO: Direct line to leadership, with full visibility into the work that matters most
- Interesting Problems
- Hands-On Execution
- Coordinate and run all product operating cadences, including planning cycles, internal roadmap reviews, loss analysis, market analysis, customer feedback reviews, product committee meetings, status updates, and syncs
- Report on product delivery, dependencies, and risks—ensuring nothing slips through the cracks
- Maintain planning boards, product roadmaps, and dashboards to ensure data accuracy and visibility
- Improve on-time delivery by unblocking teams, escalating issues quickly, and keeping everyone aligned
- Operational Excellence & Accountability
- Define standards for execution quality, delivery predictability, and process adherence to ensure consistency and reliability
- Create detailed reporting—weekly, monthly, quarterly—on delivery progress and product health
- Ensure every Product initiative has defined success criteria and that owners are accountable for results
- Monitor Product health metrics (adoption, usage, release quality), report insights, test hypotheses, and surface gaps that require action
- Partner Coordination
- Partner with team members to keep roadmaps realistic, prioritized, and delivery-ready
- Coordinate with Engineering to agree on timelines, manage dependencies, and track delivery commitments
- Collaborate with GTM, Customer Success, and Finance to ensure smooth handoffs and agreement on launch readiness
- Process, Tools & Continuous Improvement
- Stand up and manage tools and analytics dashboards—ensuring adoption and accuracy
- Establish lightweight, repeatable processes that improve predictability without slowing teams down
- Refine processes based on lessons learned and feedback from partners
Our take
Businesses require certain data to build customer loyalty, and Amperity is a company that aims to deliver this data. Its platform combines data from multiple sources into a unified customer profile, allowing its clients to better understand and serve their customers.
Because of the nature of this data, Amperity concentrates on large customer-focused enterprises, with hundreds of clients including Starbucks, Alaska Airlines, Crocs, Under Armour, and Patagonia. Despite competition from the likes of Twilio’s Segment, Epsilon Independent, ActionIQ, and Redpoint Global, Amperity is seen as an established player in the customer data platform market, which is worth more than $4.5 billion.
Following a $100 million funding round, while watching revenue grow 200% in mid-2021, the company hit unicorn status, proceeding to set its sights on international expansion. It has since strengthened its executive team and opened a new office in London - though, like many of its peers, the economic downturn has caused the company to undertake two rounds of layoffs within half a year. Despite this, the company remains positive as it targets new growth and partnerships in Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-12% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2021
$100m
SERIES D
Jul 2019
$50m
SERIES C
Total funding: $187m
Company benefits
- Stock options - Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position
- 100% employee healthcare coverage
- Transportation subsidies
- A comfortable work environment with plenty of snacks
- Events and activities, both in-person and remote
- Self-managed PTO
- The flexibility to do your best work in the way that works for you
- Inclusive environment where you'll be challenged to find and unlock your full potential
- World-class people driving for excellence
Company HQ
Central Business District, Seattle, WA
Leadership
Kabir Shahani
(Co-Founder)They worked as PM of Avanade before co-founding Appature in 2007, where they spent 6 years as CEO. They worked as VP at IMS Health for 2 years before co-founding Amperity in January 2016. Stepped down as CEO in Feb 2022.
Derek Slager
(CTO & Co-Founder)Having worked as a Software Engineer for a decade, they spent 6 years as VP of Development at Appature. They left their IMS Health role in November 2015 to co-found Amperity in January 2016.
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