Commercial Account Executive, Salesforce
Agentforce Toronto
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 5+ years of experience in mid-market and commercial B2B sales within the context of highly technical sales
- Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, api connection, etc
- Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
- Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce capabilities
- Strong technical selling skills including the ability to explain AI models ad solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes
- A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes
- Outstanding communication and negotiation skills honed through your experience
- A Bachelor's degree or equivalent experience with extensive background in technology sales
- This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers
- Results motivated: you show your ability to exceed sales goals
- Business-focused outlook: Skillfully translates technical solutions into palpable business value
- A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise
- A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
- Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
- Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection
What the job involves
- As a part of our Agentforce Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results!
- We are looking for individuals with deep AI knowledge and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B and B2C solutions.
- Collaborating with potential clients, you will dive deep into understanding their needs and challenges ultimately showcasing how Agentforce is the solve for their most critical business goals
- Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers
- Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers between 200-4500 employee headcount
- Use your extensive knowledge of Salesforce particularly Agentforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
- Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale
- Source and qualify Agentforce opportunities that fit our ideal customer profile
- Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce can be a solution
- Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution
- Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce across both technical and business partners
- Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
- Highlight how our solutions align seamlessly with clients' long-term strategic objectives
- Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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