Technical Account Manager, Criteo
Bidswitch
$115-140k
Certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units
Global commerce media platform
Be an early applicant
Global commerce media platform
1001+ employees
Be an early applicant
$115-140k
Certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units
1001+ employees
Company mission
To bring richer experiences to every consumer by powering the world’s marketers and media owners with trusted and impactful advertising.
Role
Who you are
- The ideal candidate will possess a deep understanding of the online advertising industry, with a strong technical aptitude for understanding how systems work together in the RTB landscape
- With strong analytical and interpersonal skills, the candidate would have proven presentation abilities and an aptitude for frequent travel (when appropriate)
- 4+ years of client facing experience, preferably in the ad technology space
- Proven experience in account management, consultation and complex technology solution roles
- Organizational, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally
- Strong data analytical skills and ability to troubleshoot from a data driven perspective
- Proven project management and organizational skills
- Excellent communication and presentation skills with a proven track record of developing relationships at engineering, commercial and CxO levels
- Ability to explain technical concepts to non-technical audiences
- Ability to work with a geographically and functionally spread organization
- In depth knowledge of the OpenRTB specifications
- Passion and a positive attitude is essential
- Deep technical background in Ad serving, Media Trading, RTB, Audience or related Ad Tech development is highly desirable
- In depth knowledge of the online advertising industry, technology solutions, advertising / publisher and network business models
- Computer Science degree or similar background
- SQL/BQ, Excel, Tableau, Datastudio or related data analytical tools
- Prometheus/Graphite and Grafana experience
What the job involves
- In keeping with the rapid expansion of our business, we are looking for a Technical Account Manager to join our BidSwitch team, based out of the NY office to support the technical health of a variety of important accounts
- Our Technical Account Managers are seen by our customers as seasoned, technical client services experts in our technology space
- People who can manage their needs, build revenue opportunities and make evolving complex, real-time media trading solutions simple
- Working in tandem with Client Service teams, the role will be focused on providing technical analysis, consulting, and basic troubleshooting, as well as supporting client facing initiatives from a technical focus
- Additionally, the individual will evangelize BidSwitch to potential and existing clients, and will actively work to promote its products both within BidSwitch and externally with clients and industry entities
- This role will specifically focus on developing and expanding our technical support for media trading DSPs and SSPs
- The role requires autonomous activity and an ability to project manage multiple initiatives at once, whilst keeping an open line of communication between extended internal teams
- A prime candidate will be able to take an idea from inception to completion while providing analysis of what the potential outcome will be and how we can most effectively achieve goals
- Communication and presentations of technical capabilities of existing, new and potential future product concepts
- Thinking creatively to leverage existing features and products to solve unique client problems
- Gather comprehensive client feedback on revenue driving features and deliver that information internally
- Generate new feature ideas based on client feedback and present them for internal review
- Maintain a revenue focus on these projects
- Collaborate with internal client teams to build partnerships and service day to day client needs
- Formulate specific client plans to increase overall trading and SOV
- Day to day management of client technical focus communications and initiatives
- Provide insightful analysis of trading patterns to grow partnership relations, client performance and revenues
- Champion client initiatives internally and provide the business rationale and technical overview of their efficacy
- Mentor team members to resolve issues promptly and keep clients and internal teams informed
- Develop and refine strategic technical solutions and analysis to maximize revenues from existing clients trading through Bidswitch
- Lead deep-dive analysis and technical consulting for clients with a focus on growing partnership relationships, client performance and revenue
- Serve as a media trading SME to other Criteo product lines-- both among internal client service teams and clients -- as well as a liaison to promote new innovations and opportunities
- Maintain an in-depth knowledge of existing Bidswitch partnership and product details ranging from technical specifications to business development initiatives, and everything in between
- Working within both the Solutions Consultant team and wider Client Services river(s) in order to deliver outstanding results for your clients
Our take
Commerce marketing is a huge business with billions of pounds spent every year on adverts. Companies that help businesses create and deliver more targeted adverts can command a lot of value. Criteo is one company operating in this space.
Criteo is a personalized retargeting company connects 22,000+ marketers and media owners through its Commerce Media Platform, delivering richer consumer experiences. Criteo uses machine-learning technology and data to drive performance, helping marketers and media owners reach their goals.
As marketers are increasingly looking for commerce media solutions, Criteo is operating in a sought-after space. Further, around 73% of media owners seek to optimise media performance as a way to both generate awareness and drive revenue, meaning the company has a significant potential client base. Criteo has continued to make headway here, driving 5 billion ads per day, and is well set to see further adoption of its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$38.6m
SERIES D
May 2010
$7m
SERIES C
Total funding: $59.5m
Company benefits
- Flexible Work and WFH Opportunities
- Learning & Development
- Best-in-Class Health and Wellbeing Benefits & Perks Across Regions
Company HQ
New Athens, Paris, France
Leadership
Megan Clarken
(CEO, not founder)Held multiple senior-level roles at Nielson, having joined as a Product Specialist and being promoted to Chief Commercial Officer.
Salary benchmarks
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