Lead Technical Writer, Halcyon
Product & Platform Documentation
$120-150k
+ Equity offering. Bonus Target: 10%
Cybersecurity tools to protect against ransomware
Job no longer available
Cybersecurity tools to protect against ransomware
201-500 employees
Job no longer available
$120-150k
+ Equity offering. Bonus Target: 10%
201-500 employees
Company mission
Halcyon's mission is to defeat ransomware.
Role
Who you are
- 5+ years writing developer or product documentation for SaaS, cybersecurity, or enterprise software
- Security domain familiarity—you can quickly grasp concepts like EDR, ELAM/PPL, policy engines, APIs, and threat‑response workflows
- Portfolio demonstrating clear, structured docs (user guides, API references, release notes)
- Toolchain expertise with Markdown/AsciiDoc, Git, static‑site generators (e.g., Docusaurus, MkDocs), or similar
- Information architecture & UX mindset—you organize content so users find answers fast
- Collaboration & interviewing skills—comfortable extracting details from engineers, PMs, and security analysts
- Self‑starter in a high‑growth startup—able to set strategy, choose tools, and deliver without heavy oversight
- Experience documenting endpoint‑security or anti‑ransomware products
- Familiarity with OpenAPI / Swagger and auto‑generated API docs
- Background in developer advocacy or producing video walkthroughs/tutorials
- Knowledge of DITA or other structured authoring frameworks
What the job involves
- Halcyon’s goal is to deliver an anti-ransomware solution that breaks new ground as to what a security product can deliver
- To scale our customer and developer experience, we’re hiring our first full‑time Technical Writer to own all customer‑facing and developer‑facing documentation
- You’ll build the foundation for a best‑in‑class docs program—covering everything from agent deployment and features to our Customer API, Policy Management, and RDR (Ransomware Detection & Response) services
- Partnering with Engineering, Product, Support, and the RISE Threat Response team, you’ll turn complex security concepts into clear, concise content that helps customers deploy, integrate, and maximize Halcyon
- Documentation Strategy: Establish the information architecture, style guide, and tooling for all product docs, release notes, API references, and in‑app help
- Content Creation: Write, edit, and maintain user guides, quick‑start tutorials, API/SDK docs, UI copy, and troubleshooting articles for each Halcyon release
- Cross-Functional Collaboration: Embed with Product and Engineering to understand new features (e.g., Policy Groups, API’s, 3rd Party Integrations and capabilities) and translate them into customer‑ready content
- Release Readiness: Own the documentation track of every release—ensuring docs, diagrams, and changelogs ship on time and align with marketing and support messaging
- Customer Feedback Loops: Collect doc feedback from Support tickets, industry, and direct customer sessions; use insights to close gaps and improve clarity
- Platform & Tooling: Select and administer authoring and publishing tools (Markdown, static‑site generators, or headless CMS) that support versioning and CI/CD workflows
- Voice & Tone Stewardship: Ensure all content reflects Halcyon’s brand: authoritative, approachable, and laser‑focused on ransomware defense
Our take
As cyber attacks become increasingly complex, especially in the mode of ransomware, companies such as Halcyon are becoming an ever more important weapon in the fight for cybersecurity. Though only formed in 2021, its founders have extensive experience as researchers at cybersecurity unicorn Cylance, amongst other notable companies in the sector.
Halcyon’s product stands out from similar - and abundant - offerings thanks to its melding of multi-proprietary advanced prevention engines and AI models designed specifically to seek out and destroy ransomware threats. It's the flexibility and reactivity of these two multi-tiered facets that have made Halcyon a trusted partner for companies on the Forbes Global 2000 list.
With significant funding behind it, Halcyon will ramp up the development of its platform's features and continue expanding its customer base.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Nov 2024
$100m
SERIES C
Dec 2023
$40m
SERIES B
Total funding: $204m
Company benefits
- A Remote Native Global Team - As a remote first, completely distributed team, we recognize great talent can exist anywhere. We invite you to apply to a job you’re interested in and we'll work a plan to meet your needs.
- Health & Wellness - We offer comprehensive health benefits to meet you and your family’s needs, including 100% covered Medical, Dental and Vision insurance for you and all your dependents.
- Competitive Compensation Packages - We offer competitive compensation packages with equity, depending on position, along with a generously matched retirement plan, unlimited PTO, paid sick time and holidays
- Future Planning & Time Off - We offer paid time off to take care of yourself! Relax and recharge on us. We also include paid parental leave, short & long term disability insurance, life insurance and more
Company HQ
Congress Avenue Historic District, Austin, TX
Leadership
Jon Miller
(CEO & Co-Founder)Previously CEO and Founder at Boldend, Advisory Board member at Cylance, Vice President at Accuvant LABS, Managing Consultant at IBM.
Ryan Smith
(CTO & Co-Founder)Currently Owner at Hustle Labs. Previously Chief Research Officer at Boldend, Advisory Board Member at Cylance.
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