Customer Success Director, Ticketer
Ticketing technology for public transport
Open for applications
Ticketing technology for public transport
21-100 employees
Open for applications
21-100 employees
Company mission
To be a trusted partner to transport operators and authorities; providing solutions that drive seamless journeys and industry innovation.
Jump to section
Company mission
To be a trusted partner to transport operators and authorities; providing solutions that drive seamless journeys and industry innovation.
Our take
Ticketer supplies innovative ticketing solutions for public transport such as busses, trams, trains and aircrafts. In an increasingly contactless world, these solutions enable operators to better serve their communities and give a more seamless ticketing experience.
The company supplies both software and devices, designed to be used both at the depot and on board. In addition to a ticketing portal, ETMs and account based ticketing, Ticketer also provides fleet management services such as vehicle tracking and driver messaging.
This all-in-one approach, combined with its tailoring to public transport, is what makes Ticketer stand out. It is thanks to this that it has secured a position as the UK’s largest ETM supplier outside London, giving it a great foundation from which to build into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- 25 days holiday per year (increasing to a max of 28 with service), plus having your birthdays off
- In the summer months of June, July and August, you are invited to take an additional 1 Friday afternoon off per month (3 half days in total)
- We’ll make a 5% contribution to your pension scheme with AEGON with the employee minimum contributions at 3%
- Life Assurance and Income Protection Insurance from day 1
- Employees can choose to join the Company’s Private Health Insurance scheme (with AXA) after 3 months of joining
- Tax free £250 annual allowance to spend on your wellbeing and encourage an active and healthy lifestyle
- Flexible working patterns that suit you and us
- Get a bike and accessories tax free, encouraging a greener and healthier alternative to getting around
- A bonus every time an employee hits a 5-year mark. Starting at £1,000 for 5 years, then bumping up by £1,000 each time. So, think £2,000 at 10 years, £3,000 at 15 years, and so forth.
- Social events throughout the year to bring all the team together and enjoy some down time
- Access to Perkbox which brings an array of deals and discounts from top-notch brands for our employees
Leadership
Kelly Hanna
(CEO)Former COO of the company. Previously VP of EU Operations, Vendor Payroll and Global Support Services at Alight Solutions.