Senior Manager of Analytics & Insights, Grafana Labs

• You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity
• You will bring a solid technical foundation across a wide variety of skills used in the GTM organization to tackle critical operational and business initiatives
• You are deeply curious, intensely detail-oriented, and excited by new and challenging puzzles
• Your background in Sales / Financial Analytics gives you the confidence to hit the ground running to define the building blocks of a sound data and analytics practice, but you continually look to tailor your models and insights to the unique attributes of the environment
• You thrive collaborating with teammates who challenge you to grow every day, and your experience has given you the balanced ability to put a hard technical problem under a microscope without losing sight of the bigger picture required to effectively communicate with executive stakeholders
• Experience in a Sales or GTM organization, and familiar with common sales models like rep productivity, rep capacity, campaign influence, and quota modeling
• 5+ years of SQL experience: writing complex yet efficient SQL is a daily habit for you
• 3+ years of data visualization experience with one of the following tools: Tableau, Looker, Mode Analytics, Sisense
• Experience getting your hands dirty performing production-ready, user-focused data model development / building ETLs; familiarity with popular data warehouses (BigQuery, Snowflake, etc.)
• Experience with the following: Salesforce, BigQuery, dbt, NetSuite
• Excellent communication skills with senior management audiences- explain “what it is”, “why it matters”, and “what should we do” in terms of your data and analysis; deliver user-oriented datasets, KPIs, dashboards, and runbooks to ensure alignment with those audiences
• Previous experience with Grafana visualization, or a desire to invest the time to learn
• Bonus Points For:

Desirable

• We are looking for an expert in sales and analytics who can partner deeply and efficiently across our Go-To-Market and Finance organizations to help support high-tempo, data-driven decisions
• Reporting to our Director of Analytics & Insights, this role will be part of a rapidly growing Revenue Operations team focused on bringing greater predictability and insight to the business and helping define our GTM strategy
• To be successful, you will be able to operate in an unstructured, fast-paced environment and look forward to building the foundations for our future growth
• Design reliable, accurate, powerful, and easy-to-use dashboarding, tooling, and reporting to support Sales and operational teams
• Develop reliable, accurate data models to help define financial and business performance metrics, from source data down through user-friendly reporting layers
• Lead cross-functional projects to develop tooling and datasets in support of the needs of operational teams; provide continuous enablement for these teams to self-serve basic data needs using what Analytics & Insights constructs
• Optimize the information design across the GTM technology stack to enable the development of marketing, sales, and financial analytics
• Work closely with GTM leadership to prepare thoughtful analysis and insights for senior leadership
• Manage urgent ad-hoc data analysis and QA support requests