Senior Deal Desk Specialist, Unite Us
$90-110k
Software to address the social determinants of health
Be an early applicant
Software to address the social determinants of health
201-500 employees
Be an early applicant
$90-110k
201-500 employees
Company mission
To redefine the way health is delivered across communities.
Role
Who you are
- Experience: 3-5 years Deal Desk, Revenue Operations, Sales Operations, Commercial Operations, Finance, or a related function within a SaaS or technology organization
- Experience supporting complex or enterprise sales motions
- Experience partnering cross-functionally with Sales, Finance, Legal, and Product
- Experience working in Salesforce and CPQ environments
- Demonstrated success improving business processes or operational workflows
- Experience supporting pricing strategy or commercial governance is preferred
What the job involves
- The Senior Deal Desk Specialist plays a critical role in building and evolving Unite Us' Deal Desk function
- This role serves as a strategic partner to Sales, Revenue Operations, Finance, Legal, and Product to support complex commercial opportunities while helping develop the processes, governance, and best practices that enable the organization to scale
- This individual will balance day-to-day deal execution with continuous improvement initiatives
- They will help shape the future state of Deal Desk by identifying opportunities to improve pricing governance, approval workflows, sales enablement, and operational efficiency while ensuring an exceptional experience for our revenue teams
- Partner with Sales on complex and non-standard commercial opportunities, providing guidance on pricing, deal structures, approval paths, and contractual considerations
- Collaborate with Finance, Legal, Product, and Revenue Operations to facilitate efficient deal execution while balancing business objectives and risk
- Support negotiations by identifying creative solutions for complex customer scenarios
- Partner with Sales Operations leadership to help define and mature the Deal Desk operating model
- Identify opportunities to improve pricing governance, approval processes, and commercial policies
- Contribute to the development of scalable frameworks that support business growth while maintaining operational consistency
- Help establish Deal Desk best practices and standard operating procedures
- Manage the end-to-end deal lifecycle, including quote review, pricing validation, contract support, and approval coordination
- Own complex deal escalations and work cross-functionally to drive timely resolution
- Ensure pricing accuracy, policy compliance, and data integrity across Salesforce, CPQ, and related systems
- Support SKU management and commercial data governance
- Analyze deal trends, approval bottlenecks, discounting behavior, and operational metrics to recommend improvements
- Partner on initiatives that automate workflows and reduce deal cycle times
- Develop reporting and insights that inform commercial decision-making
- Build and maintain Deal Desk documentation, playbooks, and approval guides
- Deliver training to Sales and cross-functional stakeholders on commercial policies, pricing guidance, and Deal Desk processes
- Promote adoption of new processes and continuous improvement initiatives
Our take
Unite Us is a technology company building a coordinated care network of health and social service providers in the US. Providers across sectors can send and receive electronic referrals, track every person's total health journey, and report on tangible outcomes across a range of services. This social care infrastructure helps communities transform their ability to work together and measure impact at scale.
Unite Us' software improves coordination, tracks outcomes, and helps standardize data sharing between payers, providers, government services, and social services. It works with healthcare organizations across the country including Kaiser Permanente, CyncHealth and the state of North Carolina, for example.
Recent acquisitions made by Unite Us, such as Staple Health, Carrot Health and NowPow are allowing the company to continue to reduce inequities at structural, community, and institutional levels, and improve access to healthcare for US communities through the use of its operational software.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 7 rounds)
Sep 2022
$0.3m
GRANT
Nov 2021
$185m
LATE VC
Total funding: $380.6m
Company benefits
- Medical, Dental, and Vision: We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.
- Wellness: Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.
- Flexible Time Off: Take what you need, including volunteer days and mental health days. We also offer 16 paid, company-wide holidays.
- Caregiver Resources: We provide help finding elder care as well as childhood daycare programs.
- Paid Parental Leave: Adoptive parents are included.
- Employee Resource Groups: Join our ERGs to connect and engage with colleagues, like Military Veterans
- Spending Accounts: We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits
- 401(k) + Employer Match: Enjoy matching and immediate vesting.
- Financial Planning: Receive access to a digital financial planning experience.
- Company-Sponsored Life and AD&D
- Short-Term Disability
- Accident Insurance
- Supplemental Life & AD&D
- Pet Insurance
Company HQ
Tribeca, New York, NY
Leadership
Taylor Justice
(Co-Founder & CEO)Taylor previously co-founded HigherEchelon where they served as a Partner for nearly 6 years. Prior to that, they were a Sales Engineer at JDSU and an Account Executive at CCS Medical. They also spent some time in the US Army as an Infantry Officer.
Apollinaire Amondji
(CFO)Apollinaire joined Unite Us in 2022 as a VP of Financial Planning & Analysis, they then moved into the role of Senior VP of Finance later that same year before becoming the CFO in 2023. Prior to Unite Us, they spent 10 years at Oracle and 14 years at Bull.
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