Agency Partner Manager, Upsun
North America
Discretionary company shares available
More information about location
Cloud hosting platform
Job no longer available
Cloud hosting platform
201-500 employees
Job no longer available
Discretionary company shares available
More information about location
201-500 employees
Company mission
To enable forward-thinking organisations to build, iterate, and responsibly scale amazing digital experiences - with zero time managing infrastructure.
Role
Who you are
- Experience: 3-5 years experience working with a portfolio of customers or digital agencies, or other relevant ISVs, in any role
- Having an existing book of partners you can demonstrate success with is a plus for this role
- Account Management Mastery: Dedicated to cultivating strong partner relationships, crafting tailored solutions, and driving exceptional experiences and impactful outcomes
- Proactive Business Mindset: Thinks about a portfolio as a business
- Thrives in managing accounts with a self-starting approach, fostering autonomy, accountability, and a passion for building nurturing portfolios
- Collaborative Navigator: Adaptable in a globally distributed work environment, adept at problem-solving, and prioritizing teamwork within Platform.sh and partner accounts
- Resilient Problem Solver: Equipped to handle challenges beyond primary tasks, persistently overcoming setbacks, while demonstrating best practices in prioritization and time management
- Eager Learner & Self Motivated: Enthusiastic about continual growth, driven by a desire to excel, and committed to learning with self-initiative
What the job involves
- We are seeking a highly motivated and engaging individual to join the Agency Partnerships team
- As an integral part of the team, you will be responsible for driving the strategy for your territory in terms of both partner acquisition and enablement
- You will play a key role, as the primary point of contact, in managing the day to day interactions with a portfolio of agency partners
- With your ease and ability to start conversations you will be focused on building lasting relationships based on trust and transparency with our most valued partners
- As the trusted source for partners, you will finesse points of friction and be the problem solver your partners can count on to support them
- This role reports directly to our Senior Director, Agency Partners
- Grow and develop strong relationships with Stakeholders, Partner Agencies and Partner Portfolio leaders to ensure alignment, gather information, and provide feedback
- Assess and respond to agency needs by listening, understanding, overcoming objections, linking features to benefits, and identifying ideal solutions
- Helping handle incidents and escalations either within partner teams or our own
- Coordinate with sales for direct enterprise deals (enterprise referrals)
- Follow and achieve sales quota on a quarterly basis
- Participate in conferences and company events with partners
- Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion
- Understand the target markets, including needs, trends, terminology, etc
- Coordinate marketing for release of relevant partner collateral
Application process
- You can expect 4 interviews on Google Meet
- Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers
- Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment
Our take
Upsun, formerly Platform.sh, makes it easier for web developers to build websites and apps without having to worry about maintaining web infrastructure – something that’s become increasingly complex on the cloud. Using the platform, developers can deploy sophisticated, out-of-the-box architectures and infrastructures.
There’s been a lot of activity in the lucrative Platform-as-a-Service (PaaS) market over the last few years. Indeed, the market is growing at nearly 20% annually, with companies like Heroku and Vercel doing very well. However, with a large customer base that includes Orange, Adobe, Nestlé, and The Financial Times, Upsun is doing more than just holding its own.
After a major funding round in 2022, which was led by Morgan Stanley Expansion Capital, the company has continued to rapidly grow its globally distributed workforce. Upsun maintains a keen eye on expanding further into the US as well as Western Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2022
$140m
SERIES D
May 2018
$34m
SERIES C
Total funding: $181.3m
Company benefits
- Competitive PTO
- Parental leave
- Remote working/flexibility
- Healthcare, dental, and vision (US and France staff only)
- 401k, with employer contribution (US staff only)
- Extra compensation for on-call ops and support staff
- Company shares (discretionary)
- Annual budget for professional development
- Unlimited Platform.sh accounts
- Annual company retreat
Company HQ
Bonne-Nouvelle, Paris, France
Leadership
Fred Plais
(Co-Founder & CEO)Co-founded and was CEO of Commerce Guys. Former General Manager of web and community development company AF83, and former Head of Music, Games & Premium Content at telecommunication company SFR (Vodafone Group).
Share this job
View 7 more jobs at Upsun