Senior Backend Engineer, Docker
Billing
$168-210k
+ Equity
SQL
AWS
Docker
Kubernetes
Postgres
Terraform
Salesforce
Jenkins
Snowflake
JIRA
Slack
Zoom
Notion
REST API
Golang
Senior and Expert level
Remote from Canada, US
More information about location
App development platform
Open for applications
App development platform
501-1000 employees
B2BInternal toolsSaaSDevOpsCloud Computing
Open for applications
$168-210k
+ Equity
SQL
AWS
Docker
Kubernetes
Postgres
Terraform
Salesforce
Jenkins
Snowflake
JIRA
Slack
Zoom
Notion
REST API
Golang
Senior and Expert level
Remote from Canada, US
More information about location
501-1000 employees
B2BInternal toolsSaaSDevOpsCloud Computing
Company mission
To increase the time developers spend on innovation, and decrease the time they spend on everything else.
Role
Who you are
- Given the nature of the team, this role is great for someone who loves collaboration and working across departments
- You should be passionate about how developers' lives could be made easier, and about Docker's role in that
- 5+ years experience building SaaS applications
- 3+ years with a C-based backend language, preferably Golang
- Experience in senior or leadership roles, capable of taking initiative, supporting more junior engineers, and leading by example with an optimistic outlook
- Experience or strong interest in user checkout experiences, payment processing, invoicing, recurring subscriptions, consumption, and/or business operations
- Experience working with stakeholders, preferably across departments
- Experience with subscriptions and recurring payments and billing platforms (Stripe preferred)
- Experience with consumption-based billing and alerting (nice-to-have)
- Strong troubleshooting and test automation skills
- SQL (Postgres preferred)
- Cloud platforms (AWS preferred)
- IaC (Terraform preferred)
- Containers (Docker, Kubernetes)
- CI/CD systems (Jenkins, GitHub Actions)
- Snowflake (nice-to-have; we interface with teams that use Snowflake)
- Salesforce experience (nice-to-have; we interface with teams that work on Salesforce)
- Knowledge of security and compliance best practices (PCI, SOC2, SOX)
- Strong verbal and written English skills with a record of documenting SOPs and project proposals
- Ability and interest in working at a fully remote company crossing international time zones
- Past demonstrations of proactively working outside of this job description
What the job involves
- We are looking for an ambitious Senior Backend Engineer to join the Billing Team to solve problems for our 79,000+ customers and support our internal teams, problems such as:
- How can we rapidly roll out billing and subscriptions for new products and services?
- How can we support large enterprises that have complex organizational and billing structures?
- What can we do to streamline internal and external business operations, reducing manual actions and helping get our customers enabled more quickly?
- How can we support complex consumption-based billing?
- You will play a pivotal role in designing, building, and maintaining the backend services across Docker's ecosystem
- You will work closely with cross-functional teams to ensure the reliability, scalability, and performance of critical systems
- You will be constantly seeking ways to improve development practices to ensure we maintain a high level of quality with a fast pace of delivery
- Ou will help foster an optimistic and uplifting environment with collaboration and innovation
- You will interface with Business Operations, Data, Finance, Marketing, Sales, and Support more than our average team
- Build and improve on a billing system managing tens of thousands of subscriptions, and processing thousands of daily transactions
- Add new support for consumption-based billing with alerting, prepaid purchase, and overages invoicing across Docker’s products
- Lead and contribute to new features that enhance our users’ billing and payments experience for Docker’s suite of products, including Docker Hub, Docker Scout, Docker Build Cloud, Testcontainers Cloud, and other new Docker products
- Write project proposals, document standard operating procedures, and evaluate 3rd party tools
- Write, review, maintain, and document Golang code, including unit, integration, and e2e tests
- Mentor, coach, and pair with team members and champion software engineering best practices
- Work within a cross-functional delivery team of 5+ software engineers, with an embedded product manager and designer
- Deploy code to production, and own the product throughout the lifecycle
- Demonstrate cross-team collaboration and own the team’s engineering needs
- Periodically respond to daytime internal billing support requests on rotation from throughout the company
- Participate in paid 12-hour daytime on-call shifts for one week every 2-6 months
- What to expect in your first 30 days:
- Being a fully remote workplace, Docker has a focus on keeping teams connected
- To that end, your first two weeks will include a calendar with many 1:1 sessions intended to introduce you to your team and others with whom you will interact frequently
- Expect to spend time on other onboarding activities like IT setup, navigating productivity tools, and getting familiar with your regular calendar cadence
- As part of your hands-on onboarding, you’ll have completed your first tasks contributing to the code base, getting familiar with the team’s Agile/Scrum processes and software development life cycle
- By the end of the month, you should be familiar with Docker’s values and goals, our leadership, your team, your tools, and where to go for information - everything you need to build an understanding of Docker Hub, Billing systems and infrastructure, and making your own impact to our systems
- What to expect in your first 90 days:
- In your first three months you’ll have developed a good relationship with your team and have become familiar with its routines
- You will be comfortable sharing ideas and opinions formed from your depth of experience in daily standups, weekly planning, and ad-hoc engineering discussions
- Expect to be familiar with the team’s roadmap and working directly with our project manager, planning ahead (e.g. through written proposals) and breaking down work on which the team will execute
- Throughout bi-weekly sprints you’ll be making regular contributions to our Golang codebase and REST APIs, interacting with a PostgreSQL database and third party APIs like Stripe
- You’ll have become familiar with Docker Hub systems and infrastructure with a focus on backend services, frontend components, and external integrations owned by the Billing team
- You will be gaining comfort completing Jira tickets and pull requests (as both committer and reviewer) on Github and deploying to production using GitHub Actions as our CI/CD system
- What to expect in your first year:
- Within your first year you’ll have made significant contributions to team velocity through your work as an individual contributor, but also by creating impact through the skill and wisdom you impart on the team through mentorship, insight, and off-the-Jira-board contributions (architecture & design, process improvements, etc.)
- You’ll have played a substantial role in the planning and execution of new tooling and internal system updates to facilitate pricing and packaging agility, usage-based billing, and billing support for new products contributing directly to Docker’s bottom line and long term ARR goals
- Working through Slack, Zoom, Notion, and Jira, you’ll have established strong relationships with our stakeholders in Business Operations, Accounting, Finance, and Support, comfortable handling and prioritizing ad-hoc requests and discussing your team’s involvement
- In collaboration with your manager, you will have a Career Development Plan that will outline your trajectory beyond your first year
Our take
Docker supplies a hub and desktop solution to simplify the workflow of app development teams. Originally known for popularising the idea of containerising software, it saw itself outpaced by Kubernetes. However, the company has identified a problem with the growing complexity of containerisation, with some apps consisting of dozens or even hundreds of containers - which is what it now addresses.
Docker has had a difficult time in the recent past, with 2019 seeing it sell off its enterprise business, reduce its workforce by hundreds, and change its leadership team. As a well known brand and ecosystem for containerisation, however, it aims to lure developers back to its product as well as to take advantage of the growing global demand for app development.
Returning to focus on developers rather than large companies was certainly a gamble, but one that seems to have paid off. The company has returned to profitability and raised Series C funding in 2022, which is cited to fund hiring new talent, ramping up its business, and continuing to develop and refine its product. It's also embarked on a series of acquisitions to
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
47% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Mar 2022
$105m
SERIES C
Mar 2021
$23m
SERIES B
Total funding: $497.9m
Company benefits
- 100% company paid medical premiums for employees and dependents
- Flexible Time Off Policy
- “Whaleness” Days — At least 1 company wide day off per month
- Employer Paid Holidays
- Generous Maternity and Parental Leave
- Home Office Set Up Budget
- Monthly Technology Stipend
- Training Allowances
- Life and Disability Insurance
- Retirement Plans
- Virtual and In-Person Social Events
- Docker Swag
- Quarterly Hackathons
- Virtual Coffee with Co-Workers
Company HQ
China Basin, San Francisco, CA
Leadership
Scott Johnston
(CEO, not founder)Has been COO and CPO with Docker prior to CEO role. Before that was VP, Marketing & Product at Puppet and a Venture Partner at Alloy Ventures.
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