IT Coordinator Intern, Contentstack
Salary for this role is $20 per hour, up to 28 hours per week.
Headless content management system
Job no longer available
Headless content management system
501-1000 employees
Job no longer available
Salary for this role is $20 per hour, up to 28 hours per week.
501-1000 employees
Company mission
Contentstack is on a mission to help organizations tell their stories and connect with the people they care about through inspiring, modern experiences.
Role
Who you are
- You’re currently pursuing a degree in Computer Science, Information Technology, or a related field
- You have a foundational understanding of IT systems, troubleshooting, and hardware/software support
- You’re comfortable working with AV equipment, video conferencing tools, and collaborative platforms
- You’re highly organized, responsive, and enjoy being the go-to tech resource for your teammates
- You thrive in an on-site, fast-paced environment and are always ready to roll up your sleeves
- Bonus if you have experience with IT ticketing tools (e.g., Jira, ServiceNow) or onboarding processes
What the job involves
- We’re seeking a proactive and detail-oriented IT Coordinator Intern to join our IT team for the summer.
- This is a great opportunity for someone currently pursuing a degree in Computer Science, Information Technology, or a related field who’s eager to gain hands-on experience in day-to-day IT operations and on-site technical support.
- In this role, you’ll be the on-site point of contact (POC) at Contentstack’s Experience Center (CxC), supporting IT ticket resolution, onboarding/offboarding, and AV troubleshooting
- Triage and respond to IT support tickets, escalating issues when necessary
- Provide on-site support for employee onboarding and offboarding (hardware setup, account provisioning, etc.)
- Troubleshoot and resolve audio/visual (AV) equipment issues in meeting rooms and common areas
- Act as the primary IT point of contact (POC) at the CxC, offering real-time assistance to team members
- Maintain accurate documentation for IT processes, inventory, and equipment tracking
- Support IT team with day-to-day operations and contribute to ad hoc projects
Our take
As enterprises handle and produce increasing volumes of content, the Content Management System (CMS) market is still growing strongly – expected to more than double in size by 2030. To differentiate themselves in a crowded market, disruptors entering the space are championing the idea of “Headless CMS”, through which enterprises can customize the front-end visuals while offering the same level of backend infrastructure.
Co-founded by the same trio that created and sold Built.io, Contentstack is one such disruptor that’s making a strong name for itself. Founded in 2019, the platform is now used by a number of major enterprises including Shell, JPMorgan Chase, McDonald’s, and Walmart.
It’s been a very strong start to life, with huge VC funding as well as a high-profile customer base, but there is still plenty of competition – Storyblok, Prismic, Strapi, and Kontent are all well funded and growing quickly too. That being said, Contenstack is hoping that its no-code automation features will help it stand out from the rest as the company looks to grow internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2022
$80m
SERIES C
Jun 2021
$57.5m
SERIES B
Total funding: $169m
Company benefits
- Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it
- Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected
- Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including Chase, The Miami HEAT, Cisco, Shell, Express, Riot Games, IcelandAir, Morningstar, and many more!
- One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…
Company HQ
Financial District, San Francisco, CA
Leadership
Neha Sampat
(CEO & Co-Founder)Previously co-founded and was CEO of Raw Engineering and Digital Experience Platform Built.io (acquired by Software AG, 2018). Founder & Owner of Austin Woman Magazine & Host of the Dreammakers podcast. Official Member of Forbes Technology Council.
Nishant Patel
(CTO & Co-Founder)Was previously the Founder, CTO, then CEO of Digital Experience Platform Built.io (acquired by Software AG, 2018), as well Co-founder and CTO at Raw Engineering, where they ran a R&D incubator.
Matthew Baier
(Co-Founder)Was a Co-founder of Built.io, operating as COO until Software AG's 2018 acquisition. Before that they were a Senior Director of Product Marketing for Salesforce.
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