Account Manager, EverCommerce
EverPro
$100-110k
OTE
OTE made up of base + commission. Plus Employee Stock Purchase Program
More information about location
Integrated SaaS solutions
Be an early applicant
Integrated SaaS solutions
1001+ employees
Be an early applicant
$100-110k
OTE
OTE made up of base + commission. Plus Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- 3+ years in Account Management, Sales, Customer Success, or similar revenue-generating roles in B2B SaaS—field service management, home services, or SMB software experience is a strong plus
- Proven revenue expansion results: Track record of consistently exceeding upsell and cross-sell targets in a quota-carrying role
- Consultative sales acumen: Ability to uncover business needs, map solutions to customer outcomes, and navigate complex buying decisions
- Multi-product selling capability: Comfort selling across a portfolio of products or successfully introducing customers to complementary solutions
- Strong relationship builder: Excellent communication, presentation, and negotiation skills with the ability to build credibility and trust with diverse stakeholders
- Data-driven and organized: Highly analytical with ability to leverage metrics to prioritize activities, manage multiple accounts efficiently, and forecast accurately
- Revenue-oriented: You're motivated by targets, energized by closing deals, and understand that customer value and business growth go hand-in-hand
- Curious and consultative: You ask great questions, listen actively, and think strategically about how to solve customer problems
- Commercially savvy: You understand SaaS business models, expansion economics, and the metrics that matter (ARR, NRR, expansion rate, etc.)
- Self-motivated and accountable: You take ownership of your book of business, manage your time effectively, and don't need to be micromanaged to drive results
- Collaborative team player: You share wins, contribute to team success, and actively help build a high-performing AM culture
What the job involves
- As an Account Manager at EverPro, you'll be a critical driver of our expansion revenue strategy. You'll represent one of our key product brands while having the unique opportunity to unlock growth by introducing customers to complementary solutions across our entire portfolio. This isn't just account management—this is strategic revenue expansion
- You'll own a portfolio of customer accounts with the mission to maximize their lifetime value through strategic upselling, cross-selling into adjacent EverPro products.
- The ideal candidate is consultative, commercially savvy, and energized by helping customers discover new ways to grow their businesses while driving meaningful revenue impact for EverPro
- Drive Strategic Revenue Expansion (Primary Focus)
- Own and grow your book of business: Drive expansion revenue through strategic upselling of premium features, add-ons, and service packages within your assigned product
- Cross-sell across the portfolio: Identify opportunities to introduce customers to complementary EverPro solutions that solve adjacent business needs—you're not just selling one product, you're unlocking the full value of our ecosystem
- Develop account growth strategies: Conduct regular business reviews to deeply understand customer operations, uncover expansion opportunities, and align EverPro's portfolio to their evolving needs
- Build pipeline and close deals: Maintain a healthy pipeline of expansion opportunities, manage the full sales cycle for upsell and cross-sell, and consistently achieve revenue targets
- Ensure Customer Retention & Satisfaction
- Identify and mitigate risk: Monitor account health signals, proactively engage at-risk customers, and collaborate with Customer Success to implement retention strategies
- Serve as strategic advisor: Position yourself as a trusted partner who understands your customers' business challenges and can recommend the right combination of EverPro solutions to drive their success
- Collaborate Cross-Functionally
- Partner with Customer Success: Work closely with CSMs to ensure customers achieve desired outcomes and are positioned for growth within the platform
- Coordinate with Sales teams: Align on account strategies, hand-offs, and opportunities that span multiple EverPro brands
- Inform Product & Marketing: Share customer insights, feature requests, and market intelligence to shape product roadmaps and go-to-market strategies
- Execute with Operational Excellence
- Leverage data to drive decisions: Monitor usage metrics, adoption patterns, and leading indicators to identify trends and prioritize high-value expansion opportunities
- Maintain accurate forecasting: Track all sales activities in Salesforce, provide accurate forecasts of expansion revenue, and report on key performance metrics
- Optimize your approach: Continuously refine your expansion playbook based on what's working, share best practices with the team, and scale winning strategies
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specialises in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce went public before acquiring DrChrono, and through this, both companies can share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a behemoth in its industry, having acquired nearly 30 companies, with multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.3m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company HQ
River North Art District, Denver, CO
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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