Product Design Director, Kit (Formerly ConvertKit)
$215k
+ Equity
Expert level
Remote from US
Email-first operating system for creators
Job no longer available
Email-first operating system for creators
21-100 employees
B2BMarketingContentCommunicationDigital MediaSaaSeCommerce
Job no longer available
$215k
+ Equity
Expert level
Remote from US
21-100 employees
B2BMarketingContentCommunicationDigital MediaSaaSeCommerce
Company mission
To help creators grow and earn a living.
Role
Who you are
- The right person for this role uses design to solve problems across product and engineering as well as collaborating with the leaders across the company—particularly with their design counterparts on the growth team
- They deeply understand our user and market and relentlessly pursue design solutions
- They understand time is of the essence in bringing our vision to life and they work to transform our product as quickly as possible
- People management is so important
- They are a hands-on leader, but they also focus on shaping our small three person design and one person QA team into a center of excellence across the company
- 10+ years of experience in Product Design or related field
- 4+ years of experience in Product Design management, with a proven track record of delivering successful user-centered products
- Experience in hiring and managing design and UX professionals, both in-house and contract, and demonstrating strong leadership and mentoring skills
- Expertise in design, design research, and content strategy; with a strong focus on delivering exceptional user experiences. You think holistically and consider the entire user journey and experience
- Strong problem-solving and analytical skills, enabling you to navigate complex design challenges and find innovative solutions using both quantitative and qualitative information
- Excellent written and verbal communication skills to effectively articulate design concepts and insights to diverse stakeholders
- Ability to work both independently and collaboratively within a team environment, fostering strong relationships and driving cross-functional collaboration
What the job involves
- ConvertKit needs a product design leader to bring our vision to life through great design
- This role will be in charge of all product design and design quality. They are expected to transform ConvertKit into the leading product design company in the industry
- As Johnny Ive is to Apple, Julie Zhuo is to Facebook, Franz von Holzhausen is to Tesla, this role is to ConvertKit
- That means driving excellence in the areas of design research, user experience, and most importantly, bringing it all together into a cohesive product experience that drives business results
- That also means working closely with product and engineering managers to keep them unblocked, implement design improvements quickly, and be a great partner
- Build and manage a high performing team that consistently delivers high quality designs
- Coach and develop the design team to be a high-performing, high-velocity team, supporting their growth and development
- Create systems, motivation, and accountability for your team that drive them to excellence and continuous growth
- Drive Collaboration and vision across the company and build alignment on priorities
- Lead the development and execution of ConvertKit’s Product Design strategy: As the Product Design Director you will take charge of defining and implementing our product design strategy, guiding the team towards creating exceptional user-centered products and experiences
- Review design deliverables, and relentlessly drive for exceptional quality throughout the entire design process from collaborative ideation through design QA in the product itself. Help the team grow and maintain the design system, and ensure consistency and quality in the product itself
- Conduct research: Talk to users on a regular basis, and utilize your understanding of design research methodologies to gain deep insights into user needs and pain points. Cultivate this knowledge within the team, and leverage outside expertise as needed. Your research findings will inform the design process, driving evidence-based decision-making and serve as a touchstone throughout the company
- Lead by example with hands-on design work as needed. We are a small team and it is expected that in order to maintain velocity and quality you will need to assist your team by doing design, review, or QA work yourself
- Partner with your cross-functional teams to ensure seamless collaboration and alignment in creating a user-centered product. Your ability to foster strong relationships between the designers, product managers and engineers will be critical to delivering cohesive and impactful user experiences
- Collaborate closely with the Creative Director of our Brand Studio team to ensure design cohesion between our brand platforms and our product, and to develop the culture of the cross-functional design team of brand designers and product designers
- Manage our content strategy: Your role will include evolving our approach to content within the app to ensure that all content is clear, concise, and accessible
- Stay up-to-date on the latest trends: Remain informed about the evolving landscape of design, including emerging trends, tools, and techniques. Continuously integrate new insights into our processes to keep our products at the forefront of user-centric design
Application process
- We usually receive a large number of applications, and our goal is to follow up with you within two weeks
- Recruiter Screen
- Hiring Manager screen
- A technical interview to discuss you relevant knowledge and experience
- A culture contribution interview
- Wrap up with the hiring manager
- We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page
- We read every single application, and your cover letter and responses help put your experience into context
Our take
Kit, formerly ConvertiKit was founded in 2013 to help online creators and bloggers make money through email marketing. The company has amassed more than 550,000 creators that reach 590+ million fans.
Following a boost to email marketing engagement rates, Kit’s strong existing network put it in a good position to take advantage of it. Add to that the increasing shift towards eCommerce, and the company’s offering is increasingly looking like a smart solution for content creators looking to monetize.
Kit’s acquisition of musician marketing platform FanBridge sees the platform scooping up musicians looking to explore alternative revenue streams online following the pandemic throttling of tours and live gigs. With plans to add Spotify and BandsInTown integrations, as well as ‘tip jars’, this is an interesting direction to see the email marketing company expand into.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Vacation time: 4 weeks of paid vacation plus 10 paid holidays a year
- Health: Excellent health, vision, and dental benefits. 2 weeks of paid sick leave per year, including mental health days
- Profit sharing bonus: We celebrate our hard work and success with twice yearly profit sharing distributions
- Parental leave: 12 weeks paid leave for all caregivers, plus flexible scheduling in your child's first year
- Supportive leave: We're here to support you when life takes a turn. You'll have up to 6 weeks (each) of paid bereavement leave, medical leave and natural disaster leave
- 401K: 401k match of up to 5% of your salary to help you save for the future
- Vacation bonus: We'll help pay for your trip with a $1,000 yearly "paid paid vacation" bonus
- Learning budget: Use your annual Learning & Development budget to buy books and courses to keep your skills sharp
- Yearly conference: We'll pay for your registration and travel expenses to the conference of your choice each year
- Team retreats: The team gathers twice a year in-person for fantastic team retreats where we strategize, connect and bond
- Equipment: $4,000 equipment allowance upon joining the team and then $3,000 every two years after that
Company HQ
Downtown, Boise, ID
Leadership
Nathan Barry
(Founder & CEO)Studied Marketing and Graphic Design at Boise State University and worked as a freelance software designer. Worked as Senior UX Designer at Unity Media Group. Also founded iOS and web applications design company Legend.
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