Product Operations Lead, Tennr
$165-190k
Offers Equity and Bonus
Automation platform for healthcare operations
Be an early applicant
Automation platform for healthcare operations
201-500 employees
Be an early applicant
$165-190k
Offers Equity and Bonus
201-500 employees
Company mission
To ease the administrative burdens on healthcare providers.
Role
Who you are
- You have 3-5 years of experience, including at least 1-2 in Product Management or Product Operations at a software company
- You’ve worked directly with Product and Engineering teams on planning, launches, or roadmap tradeoffs
- You’re ambitious and want substantial ownership of how a product organization plans and ships
- You learn quickly and can get deep into an unfamiliar product, workflow, or technical system
- You can use data and customer feedback to understand whether plans and launches are working, then determine what action to take
- You are collaborative by default and can align Product, Engineering, and go-to-market teams without detailed instructions and keep the work moving
- You’re a strong writer. You can turn a complex decision into a clear doc, launch pre-read, or update that people actually read
- You take responsibility for outcomes and stay with problems until they’re resolved
- You have a strong work ethic and a low ego. You’re willing to do detailed, repetitive, or messy work yourself when it needs doing
What the job involves
- Tennr’s Strategy and Operations team is a group of ambitious, high-agency generalists led by our VP of Strategy and Operations and working directly with our founders and executive team
- The team owns strategic and operational priorities across Revenue, Product, and Services. Recent projects include rebuilding pricing and packaging, standing up our prior authorization product, and leading revenue and headcount planning
- We’re hiring a Product Operations Lead to run the operating system for Tennr’s Product and Engineering team: how we plan and review work, how customer feedback reaches the roadmap, and how new functionality gets into customers’ hands
- You’ll work closely with our P&E leadership and sit between Product, Engineering, and the teams closest to our customers: CX, Deployment, Sales, and Managed Services. You’ll run the planning and review rhythm, turn customer signal into clear roadmap inputs, own product rollouts, and develop the vendor and partner relationships our products depend on. You’ll also build the tools and lightweight processes that make our PMs faster and more effective
- This is an opportunity for an ambitious, analytical, and highly cross-functional person to take direct ownership of how Tennr plans and ships product. We believe candidates with at least 3-5 years of experience, including at least 1-2 in Product Management or Product Operations at a software company, are best suited for this role
- P&E planning and review rhythm. Run the planning and review cadence with Product and Engineering leadership, from quarterly planning and goal setting to regular business and execution reviews. Bring together priorities, capacity, headcount needs, and dependencies so teams can make decisions and follow through, with reporting built from data that already exists
- Voice of the customer. Own how customer signal from CX, Deployment, Sales, and Managed Services reaches Product and Engineering. Build the muscle to capture and synthesize feedback into clear, prioritized inputs for the roadmap, and close the loop with the teams that raised it
- Product rollout. Own the cross-functional work required to enable and roll out new functionality. Coordinate launch readiness, documentation, training, and customer enablement with Product, Engineering, Sales, Marketing, Deployment, and Customer Experience. Own the launch calendar, run go/no-go reviews with clear sign-offs, run betas or early access programs with defined exit criteria, and hold retros after each launch
- Product partnerships. Identify and prioritize vendors and strategic partners required to deliver or improve Tennr’s products. Evaluate opportunities and coordinate the commercial, technical, and operational work to establish those relationships
- Internal tooling. Build custom tools, automations, and AI-powered workflows that make our PMs more efficient and effective, from feedback triage to planning dashboards
- Stand up and refine process. Build the processes Product and Engineering need, keep them lightweight, and refine them as the team scales. Measure whether people actually use them
- Performance and follow-through. Use data and feedback to understand whether plans and rollouts are working. Find gaps, make recommendations, and take responsibility for resolving them
- Additional priorities. Own cross-functional projects as the business evolves, from defining the problem through execution and measurement
Our take
In the healthcare system, there are inefficiencies associated with the referral process to specialists. Often coming in various forms, from email to fax, without any standardized structure, this leads to administrative burdens and significant delays in patient care.
Tennr has developed a machine learning and document scanning platform that automates the extraction of relevant information from referrals and facilitates faster appointment scheduling. With its focus solely on the healthcare industry, it addresses the complexities of medical terminology and ensures doctors, clinics and insurers stay informed throughout the process.
It's had a successful start, customers reporting significant improvements in their workflows, signalling strong market demand for the solution. This success is accompanied by strong funding, enabling the company to focus on accelerating its growth. It has also announced the launch of Tennr Network, which provides real-time updates to referring and receiving providers, as well as patients, on the status of any referral.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Jun 2025
$101m
SERIES C
Oct 2024
$37m
SERIES B
Total funding: $156.3m
Company benefits
- Meaningful equity
- In-person culture
- Promoting from within
- 401k matching
- Unlimited PTO
- Free lunch (and a pantry stocked with a strangely wide array of puffed corn snacks)
Company HQ
Chelsea, New York, NY
Leadership
Trey Holterman
(Co-Founder & CEO)They studied Computer Science with a focus on Machine Learning at Stanford. Prior to starting Tennr, they focused on applying their research in the health technology world at HealthIQ and Strava.
Diego Baugh
(Co-Founder & CPO)They studied Computer Science at Stanford with a focus on Human Computer Interaction and Design. Prior to Tennr, they built automation systems at Goldman Sachs as an Automation Engineer.
Tyler Johnson
(Co-Founder & CTO)They studied Computer Science with a focus on Systems and Networking at Stanford. Prior to Tennr, they worked as a Lead Engineer at Tanduo, where they built bespoke data workflows for large industrial companies.
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