Senior Site Reliability Engineer, Patreon
$200-300k
Offers equity
More information about location
Funding platform for creatives
Open for applications
Funding platform for creatives
1001+ employees
Open for applications
$200-300k
Offers equity
More information about location
1001+ employees
Company mission
To put creators in control of their work and their futures by strengthening the bond between them and their communities.
Role
Who you are
- If you’re looking to solve hard problems with smart, fun people who care deeply about building a rock-solid platform, you’ll fit right in
- You have experience in DevOps, Site Reliability, or backend/infrastructure engineering for a company experiencing fast-paced growth
- You are proficient with a programming language like Python and shell scripting
- You have hands on experience implementing Site Reliability Engineering practices (SLIs, SLOs, SLAs) and like using metrics to make data based decisions
- You are knowledgeable in configuration management with a framework such as Terraform, Ansible, Chef, or Puppet
- You've worked with continuous integration and deployment systems, and have ideas about how to build and improve those systems
- Your documentation and verbal communication skills are excellent, and you're able to collaborate and rally support with people on and off your team
- You have productive habits, healthy process awareness, and good teamwork skills and instincts
- Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent work experience
What the job involves
- We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Site Reliability Engineer to support our mission
- We’re a high-performing team of Site Reliability Engineers who move fast, operate with high candor and low ego, and bring a get-it-done mindset to everything we do
- Contribute to high impact AWS cloud infrastructure initiatives to improve the performance, reliability, and cost efficiency of Patreon’s rapidly growing platform
- Participate in operability reviews and production readiness reviews to ensure the scalability, resiliency, and operability of new and existing product features
- Advocate and implement Site Reliability Engineering practices including SLIs, SLOs, and SLAs across the engineering organization to improve our operational excellence
- Enhance the feature set of our new kubernetes developer platform and work with partner teams to migrate their workloads over to it
- Provide a delightful and automated experience to our constituent teams by developing tooling and automation to facilitate self service for routine tasks
- Support and maintain critical infrastructure components including our infrastructure as code project, centralized observability stack, and Cloudflare edge
Our take
Creatives face two major struggles in the online space: getting eyes (or ears) on their work, and getting paid for it. Patreon was founded to solve both problems with a platform that would provide a space for creators to host and promote their work, and offer supporters a way to show their support through a regular paid subscription.
Patreon has been a leader in the content subscription space since its founding, but recently has come under pressure from newer rivals such as Substack and Ko-fi. It has maintained its position by shifting its focus from being primarily a marketplace for supporters to find creatives that interest them to being a toolbox for content creators to promote their work. While the site's creatives value this approach it remains to be seen whether Patreon will be able to return to the growth it was enjoying in previous years.
Despite the inroads made by competitors and a troubling global economic outlook making finances tougher for content creators and their supporters, Patreon is still a leader in its space, with over 250,000 active creators having made $3.5B through the platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2021
$155m
SERIES F
Sep 2020
$90m
SERIES E
Total funding: $352.1m
Company benefits
- Health Coverage: Medical, dental, and vision plans are available to our US employees and their dependents. Our plans have a nationwide network and we also cover a primary care concierge membership.
- Balance & Wellness: We offer a generous Flexible Time Off policy, in addition to days throughout the year where everyone takes the same day off to recharge our batteries. Employees and their dependents also have access to therapy, coaching, and Employee Assistance Programs services.
- Family Planning: We provide 20 weeks of paid parental leave, fertility, adoption, and surrogacy benefits, as well as an annual stipend for new additions to your families (including pets!).
- Lifestyle & Learning: You’ll have stipends to fund your personal lifestyle and to support your favorite creators on Patreon, as well as an annual stipend for learning and development.
- Hybrid Work: Our offices are in San Francisco, New York, and Porto. Plus, we have more teammates working remotely around the world.
- Financial Support: We offer employer matching for our retirement plans and Health Savings Account (HSA), as well as access to 1:1 financial guidance with a Certified Financial Planner.
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Conte
(Co-Founder & CEO)Graduated from Stanford with a degree in Music. Created musical content on Youtube as Pomplamoose before founding Patreon.
Sam Yam
(Co-Founder, CTO & President)Worked in Analytics and Engineering roles at Yahoo, Ning and Loopt. Previously founded mobile advertising company AdWhirl, which was acquired by Google.
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