Senior DevOps Engineer, CareMessage
$165k
Patient engagement for underserved populations
Be an early applicant
Patient engagement for underserved populations
21-100 employees
Be an early applicant
$165k
21-100 employees
Company mission
To leverage technology to help safety net organizations fulfil the essential needs of underserved populations.
Role
Who you are
- Multiple years of experience in at least three professional roles as a DevOps Engineer, Infrastructure Engineer, Site Reliability Engineer, or similar Systems Administrator role
- Strong Linux system administration skillsProficiency in one or more development languages, preferably Ruby or Python
- Extensive experience maintaining production infrastructures on Google Cloud Platform, AWS or Azure ( GCP strongly preferred as we use GCP)
- Experience with configuration management and automation tools (e.g., Terraform, Ansible)
- Professional experience with software containers (e.g., Docker, Kubernetes)
- Experience working with relational databases (e.g., PostgreSQL)
- Knowledge of and experience developing infrastructure that adheres to HIPAA security and compliance standards (experience with additional healthcare security frameworks is a bonus)
- Familiarity with CI/CD tools like Jenkins and CircleCI
Desirable
- Experience with firewall network appliances
What the job involves
- CareMessage is seeking a talented and experienced Senior DevOps Engineer to join our team. As a Senior DevOps Engineer at CareMessage, you will create and maintain a highly scalable and reliable Google Cloud Platform (GCP) infrastructure utilizing industry best practices
- In this position, you will play a key role in the development of automation, security, and scalability in our infrastructure. Example projects may include:
- Improving our already solid infrastructure to support continued growth, identifying areas for reducing security risks, enhancing developer workflows and deployment speeds, and optimizing performance to continually improve CareMessage and the product we provide our customers
- Lead engineering projects from start to finish, where the beginning scope is somewhat understood
- Design, implement, and continuously improve our cloud infrastructure and related processes with a focus on automation, security, and creating a highly available, self-scaling redundant infrastructure
- Develop and maintain backup mechanisms for production environments and test disaster recovery procedures
- Participate in the on-call rotation, assist with triaging and resolving production issues, and respond to incidents
- Assist engineering team members in using our infrastructure and automation services and solutions
- Collaborate with engineering, leadership, and cross-functional teams to meet business goals
- Mentor and provide feedback to team members and other engineers
- Stay up to date on best practices, new technologies, and relevant industry trends
- Build and secure our multi-tenant environments across software, processes, and infrastructure
- Automate and deploy a self-scaling, redundant infrastructure
- Within 1 Month You'll:
- Be able to complete a demo of our product and walk through our infrastructure
- Become familiar with our backlog of projects tied to scalability and security
- Begin developing automated infrastructure setup scripts
- Within 3 Months You'll:
- Understand the CareMessage product development process and key policies and procedures
- Participate in the on-call rotation and assist with triaging alerts
- Demonstrate understanding of how to recover our infrastructure according to our disaster recovery plan
- Develop and deliver solutions for monitoring, availability, performance, analytics, and security
- Within 6 Month You'll:
- Identify areas of opportunity for improvement, contribute to our backlog, and deliver solutions
- Have delivered security enhancements and automated manual processes
- Play a critical role in ensuring our 24x7 availability and recovery capabilities, addressing production issues as necessary
- Contribute to strategic improvements in our development infrastructure
Our take
CareMessage allows healthcare providers to keep in touch with patients after consultations or treatment, prompting engagement from inactive clients and improving health outcomes for those in need of follow up care. For the providers themselves, CareMessage also offers workflow automation and management tools to optimize business. The result is fewer no-shows, and less time wasted on administrative duties.
Whilst this kind of practice management product is nothing new in the private healthcare sector, CareMessage’s client focus is. Pointedly, the non-profit works with a network of over 300 global safety net organizations, through which it reaches over 7 million underserved patients.
Over recent years, the CareMessage engagement system has also been used to publicise other safety net services like food support over the pandemic period. This kind of growing, popular, and socially impactful influence is remarkable and helps offer an urgent solution in the increasingly stressed US healthcare market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jul 2020
$0.3m
GRANT
Jul 2017
$12m
SERIES B
Total funding: $19.4m
Company benefits
- Competitive salary
- Flexible work hours as a fully remote team
- Half-day Fridays
- Generous medical, dental, and vision insurance for employees and their families
- Health Savings Accounts and Flexible Spending Accounts
- 401k retirement plan
- Short & long-term disability insurance
- Paid parental leave for biological and adopted children
- 9 wellness days to be used for anything that comes up in life or self-care
- Paid time off & 1-month (20 working days') paid sabbatical after the 4-year anniversary
- 15 paid company holidays, plus a ~5-day mid-year break and a ~5-day end-of-year break
- Employee Assistance Program
- Budget for professional and personal development (webinars, online courses, books, and more)
Company HQ
Pacific Heights, San Francisco, CA
Leadership
Vineet Singal
(CEO & Co-Founder)An instructor at Stanford University Medical Center who subsequently moved onto the Stanford board of trustees, and then the Stanford medicine community council.
Cecilia Corral
(Chief Strategy Officer & Co-Founder)Worked on engineering diversity programs at Stanford School of Engineering, and then moved on to assist with the grand challenge scholars program at the University of Texas.
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