Senior Technical Program Manager, Discord

• Data Analysis Expertise: Strong skills in data analysis, including proficiency with building dashboards and visualizations to track costs and uncover insights
• Cost Program Management: Experience developing and managing cost-focused programs for mid-scale or larger companies, with a track record of measurable impact
• Cross-Functional Collaboration: Proven ability to work across engineering, product, and data teams to align on goals and deliver cost savings
• Strategic Thinking: The ability to analyze complex cost structures and provide practical, scalable solutions
• Vendor Management Skills: Experience managing capacity and cost programs with cloud vendors (e.g., AWS, GCP, Azure)
• Proactive Problem-Solving: A results-driven mindset with the ability to navigate ambiguity and take initiative to drive efficiencies

Desirable

• As a Senior TPM for Cost & Efficiency, you’ll collaborate with teams across infrastructure, data, and machine learning to identify and execute cost-saving opportunities
• This role combines technical expertise, strategic thinking, and program management to drive efficiencies in how Discord leverages resources
• You’ll also partner with leaders across engineering and product to help them understand the financial impact of their decisions, ensuring sustainable growth for the platform
• Optimize Infrastructure Costs: Work closely with infrastructure, data, and ML teams to identify, track, and implement strategies to reduce infrastructure expenses
• Reduce Data Query Costs: Collaborate with data science and data engineering teams to analyze and optimize query and analysis costs
• Analyze Cost-to-Serve: Partner with engineering and product leaders to understand the cost-to-serve key features, providing actionable insights to guide decision-making
• Scalable Cost Attribution Platform: Collaborate with engineering teams to design and build a platform for cost metadata, laying the foundation for cost observability and alerting
• Run Capacity Management Programs: Manage capacity planning initiatives with cloud vendors to ensure cost efficiency and alignment with resource requirements
• Support Product Teams: Act as a consultant to product teams, helping them evaluate the cost implications of new feature development and deployment
• Vendor Management: Serve as the primary point of contact for infrastructure vendors, managing negotiations, evaluating offers, overseeing accounts, and handling vendor relationships