Senior Communications Director, Oscar Health

• 12+ years of experience in public relations and corporate communications for a strategic communications agency or similar in-house role
• 8+ years experience managing a team of Communications professionals
• 5+ years experience running Communications teams at other companies
• 5+ years experience managing multiple, complex projects at once and working in a deadline sensitive environment for C-suite-level executives
• 3+ years experience working in the healthcare technology industry, with an understanding of payor, provider, patient, and B2B services marketplace dynamics

Desirable

• The Senior Director, Communications is responsible for building an External Communications function within Oscar's Communications organization
• You will serve as a strategic counselor for Oscar's senior leaders and as the team expert on integrated communications that accelerate business and company growth priorities
• You will promote and elevate Oscar in the market and with our people
• You will also craft and execute a holistic and dynamic communications strategy that optimally positions Oscar with key audiences and partners, serving as a catalyst for continued expansion in market awareness, brand love, and business growth
• You will work with stakeholders across the Communications team, and with Oscar executives and cross-functional leaders
• You will work downstream with functional experts to ensure communications execution is consistent, effective, on-brand, and compliant across internal and external campaigns, community activations, and enablement
• You will report to the VP of Communications
• Develop one of Oscar's Communications functions, leading a growing team of communicators and incorporating best practices in communication and across the healthcare technology industry (people, processes, expectations, work product)
• Partner closely with Oscar leadership, and other senior executives, to map dedicated communications strategies aligned with company strategy evolution and in support of highest priority objectives
• Drive Communications campaigns, promoting the value of Oscar's mission, vision, products and services – including content, data, and stories leveraging earned, owned, and paid media channels to reach key B2B and B2C stakeholders and client prospects
• Develop tailored CEO and executive thought leadership platforms, including presentation, event, networking, written, and social media (emphasis on LinkedIn) opportunities, to show the innovative perspectives of Oscar
• Partner closely with Oscar teams and leadership to unearth new story and campaign ideas. Strategically time communications across the business lifecycle with audiences that matter — driving prospect engagement
• Work hand-in-hand with other Communications leaders to drive earned press coverage with priority national and local outlets, keep the market up-to-date on our latest news, and proactively identify opportunities to highlight Oscar's businesses in relevant stories – increasing visibility, share of voice, and positive sentiment for Oscar Insurance, +Oscar, and our company
• Drive scaled leader enablement, team-based, and broader employee rollouts, further activating our people as carriers of our business line messages and strategies
• Plan, own, and coordinate deeper-level leader and employee communications tailored to each business line, including all hands, manager calls, leadership meetings, presentations, talking points, leadership messages / emails, videos, organizational announcements, among others
• Provide counsel to business leaders and other internal partners on strategic business positioning and issues management
• Create consistent tone and voice for Oscar, ensuring consistency and connection to larger company thought leadership and messages to ensure relevance
• Monitor and evaluate results of Communications programs and initiatives — leveraging data, metrics, and new technologies to track progress and feed the business insights for continuous improvement
• Compliance with all applicable laws and regulations
• Other duties as assigned