Staff Identity & Access Management Engineer, Toast

• We are seeking a highly motivated and experienced Staff IAM Engineer to join our growing IT IAM team
• This role requires a deep understanding of IAM principles and best practices, as well as hands-on experience with enterprise-grade IAM platforms Sailpoint and Okta
• 10+ years of experience in Identity and Access Management
• 7+ years experience with SailPoint IdentityNow, including design, development, configuration, and med-large scale deployment
• Extensive experience with Okta administration, including user management, authentication, and application integration
• Solid understanding of IAM concepts, best practices, and industry standards
• Experience with scripting languages (e.g., Java, Python) for automation
• Excellent analytical, problem-solving, and communication skills

Desirable

• In this role, you will be a key contributor to the development, enhancement, and strategic evolution of our Identity and Access Management (IAM) program, with a focus on Okta and SailPoint IdentityNow
• You will play a critical role in building our identity lifecycle management processes, ensuring security, compliance, and efficiency
• Design, develop, and deploy SailPoint IdentityNow: This includes building complex workflows, configuring policies, building integrations, developing user lifecycle management workflows between Sailpoint and integrated Systems, and acting as a subject matter expert for Sailpoint
• Drive automation: Develop and implement automated provisioning and de-provisioning processes, and seamlessly integrate SailPoint with diverse applications, leveraging scripting and API knowledge. Focus on scalability and efficiency in automation efforts
• Architect and implement access controls: Create, develop and deploy robust access policies and roles, adhering to the principle of least privilege
• Ramp the team and develop comprehensive documentation: Write and maintain detailed documentation for all IAM configurations, processes, runbooks, and governance needs, ensuring clarity and consistency for both technical and non-technical audiences. This documentation should be utilized to guide the team to implement using best practices, deliver scalable solutions, and operate out of SOPs that create repeatable processes
• Champion continuous improvement: Research and evaluate emerging IAM technologies, stay abreast of industry best practices, and proactively drive opportunities to enhance our IAM program
• Ensure platform health and performance: Take ownership of system health checks, proactive monitoring, troubleshooting, and performance tuning for both platforms to ensure optimal performance, reliability, and availability. Develop and implement monitoring and alerting solutions
• Enhance security incident response: Develop and implement the security incident response processes related to identity and access. Implement monitoring and alerting to provide system logs and alerts for suspicious activity. Participate in security audits and compliance assessments (e.g., SOX, SOC, PCI)