Revenue Strategy & Operations Manager, Dandy

• 6+ years of experience in Sales Operations, Revenue Operations, or similar analytical & operational roles
• Track record of continuous process improvement with strategic impact
• Exceptional communication skills, both verbal and written
• Comfort in maneuvering cross-functionally with internal teams such as Training, Marketing and Enablement
• Ability to make independent judgment calls in creating projects, techniques, and evaluation criteria for obtaining results
• Keen understanding of excellence and the ability to inspire others with passion for quality
• Intermediate to advanced proficiency with Salesforce. Familiarity with Outreach.io and Gong is a plus
• Advanced analytical skills in Microsoft Excel, Google Sheets and other similar tools; ability to translate complex data into actionable insights
• Experience working with BI tools such as Looker, Tableau, PowerBI
• Highly organized, self-starter who takes initiative and does not let things slip through the cracks
• Takes pride in his/her work, always delivers with highest quality
• Experience with stakeholder management
• Adaptable and comfortable with change in a dynamic fast-moving environment

Desirable

• At Dandy, our Sales Team has the opportunity to bring a world-class, revolutionary product into the hands of hundreds of thousands of dentists nationwide
• Our sales team is focused on increasing sales funnel conversion and speed, while driving new business that converts into successful, long-term Dandy customers
• The Sales Operations arm of our Revenue Operations org serves as a strategic partner to our sales leadership team and plays a crucial role in supporting and advancing their mission
• As a Revenue Strategy & Operations Manager you will have an opportunity partner with a high growth, high velocity sales organization
• In this role you will help drive and measure compliance and performance against the sales team’s key performance indicators
• You will be a thought partner to a scaling Sales Executive team and ensure we are operating at the highest level through operational excellence
• You will ensure process and policy adherence, and partner with the Enablement team to set up sales team members for success
• You’ll work closely with operations teams at both ends of the revenue funnel, Marketing & Account Management, to create a seamless customer journey
• Lastly, this role will report on team performance results to key stakeholders with insights and recommendations for performance enhancements, and process improvement
• Report and analyze daily, weekly and monthly key performance metrics across the team, highlighting trends and proactively flagging issues to Sales Leadership
• Manage Sales Operations deliverables: pipeline reporting, ad-hoc analyses
• Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on opportunities, tasks and overall activity goals
• Identify gaps in SOP compliance and KPI performance across Account Executives and work with Sales Management to address
• Analyze activity data and funnel progression to help optimize the sales motion and uncover any areas of friction or opportunity
• Act as internal process expert for the Account Executives on Sales tech stack, including but not limited to Salesforce, Outreach & Gong
• Take ownership and flex across the sales business to build world-class Sales Operations
• Work cross-functionally to identify, develop and execute on process improvements