Sales Engineer, ForgeRock
$110-120k
Travel 15% to 40% as needed
Identity and access management solutions
Open for applications
Identity and access management solutions
1001+ employees
Open for applications
$110-120k
Travel 15% to 40% as needed
1001+ employees
Company mission
To make digital experiences both secure and seamless for all users, without compromise.
Role
Who you are
- Bachelor’s degree in computer science or equivalent field, or 2+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
- Proficiency in English; additional languages are beneficial
- Knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
- Knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
- Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java
- Experience developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
- Strong communication and customer service skills
- Adept at linking technical capabilities to customer needs
- Ability to work with a high level of self-direction and/or collaboratively with team and customers
- Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow /
- Eagerness to learn; expertise in specific business areas or industry verticals is a bonus
- Familiarity with infrastructure, networking technologies, and cloud service providers
Desirable
- Installation and/or configuration of one or more IAM technologies from ForgeRock, Ping, Okta, Auth0, Sailpoint, CA, Oracle or similar
- Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat
- Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm, as well as deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform)
- Successful delivery of a SaaS-based IAM solution
- Experience in Ping multi-tenant SaaS solutions: PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci
What the job involves
- As a Sales Engineer at Ping Identity, you'll merge your enthusiasm for identity management with a commitment to customer success
- In collaboration with our dynamic sales team and focusing on our New York market, you will engage in customer meetings, demonstrations, and proof of concepts, showcasing the business and technical benefits of our solutions
- Your role is pivotal in enabling personal, team, and customer achievements through insightful and innovative solutions that meet technical and business needs
- This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions
- Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals
- Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses
- Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams
- Establish enduring relationships with customers and become their trusted advisor
- Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase
- Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
- Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
- Provide insightful feedback on product enhancements and customer needs to product owners
- Mentoring, both formally and informally, junior team members
- Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
- Able to travel 15% to 40% as needed
Our take
PingIdentity is a platform, delivered through both cloud services and on-premises software, that is used to provide a comprehensive Identity and Access Management service. In today’s highly connected digital world, digital identity management services — the process of identifying and authenticating users on networks to access services — has become a key aspect of interacting on the internet.
The digital identity market is worth approximately $30 billion today but growing at upwards of 18.5% and potentially as big as $100 billion by 2024, according to the latest forecasts. Consequently, competition is heavy for PingIdentity, with some other strong players in the various branches of identity management including Okta, LastPass, and Duo Security. The merger between PingIdentity and ForgeRock went some way to consolidating a firm rooting in the industry for both companies.
The now combined, PingIdentity and Forgerock have successfully attracted considerable funding and serve hundreds of brands, including Morningstar, Vodafone, and GEICO as well as governments like Norway, Canada, and Belgium. Alongside this, both companies were acquired by the leading software investment firm, Thoma Bravo in 2022 before the merger. This acquisition offered a unique opportunity for PingIdentity to further grow and marked the beginning of an exciting new chapter for the combined company and its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2020
$93.5m
SERIES E
Sep 2017
$88m
SERIES D
Total funding: $233.5m
Company benefits
- AD&D: Benefit to financially help loved ones in case of accidental death or disability
- 100% Company paid Health Care options
- Vacation Allowance
- Health and Wellbeing resources
- Parental Leave and Family Bonding
- Expert Eye Care and the lastest eye wear
- Range of dental coverage
- Retirement programs with several investment options and financial planning services
- Employee Assistance Program
- Free lunches, snacks, and drinks
- Commuter Offset
Leadership
Andre Durand
(CEO)Is on the board for Jamf, Executive Chairman of Identiverse. Previously the Co-Founder of Digital ID World, LLC and Founder and General Manager of Jabber, Inc.
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