AI Engineer, AlertMedia
+ Company-Wide Bonus program
More information about location
Emergency communication provider
Be an early applicant
Emergency communication provider
201-500 employees
Be an early applicant
+ Company-Wide Bonus program
More information about location
201-500 employees
Company mission
To save lives and minimize loss by facilitating timely, accurate, and relevant communications when an emergency situation threatens personal safety and business continuity.
Role
Who you are
- You are deeply curious about what’s possible with AI—especially large language models and applied ML—and motivated to push the boundaries of what’s useful and performant in real-world applications
- You’re a collaborative engineer who thrives in a fast-moving environment, and you’re as comfortable training and fine-tuning models as you are crafting prompts or evaluating model outputs
- You have a strong understanding of ML fundamentals, but you're pragmatic in applying the right solution for the problem
- Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
- 4–6+ years of experience in data science and/or software engineering, specifically in machine learning engineering, or applied AI
- Strong understanding of LLMs and traditional machine learning methods
- Experience with prompt engineering, model fine-tuning, and evaluation
- Familiarity with model evaluation best practices, including offline metrics, cross-validation, and A/B testing
- Proficiency in Python and ML libraries (e.g., scikit-learn, PyTorch, TensorFlow, Hugging Face)
- Experience with cloud-based ML tooling (e.g., SageMaker, Bedrock) and data workflows
- Demonstrated experience training and deploying supervised learning models (required), ideally in production environments (a plus)
- Ability to work independently and collaboratively on cross-functional teams
- Strong organizational skills and ability to manage working on multiple projects in parallel
- The ability and desire to work in a fast-paced challenging environment
- Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment
- English proficiency (written and oral) is required
What the job involves
- AlertMedia is hiring an innovative and hands-on AI Engineer to lead the evaluation, training, and integration of advanced AI and machine learning models across our product suite
- In this role, you will help shape our AI strategy by identifying the most appropriate models for our use cases, optimizing their performance through fine-tuning and prompt engineering, and ensuring their responsible deployment within our platforms
- You will have the opportunity to show who you are throughout our interview process; we don’t ask any trick questions or expect you to perform a whiteboard exercise
- We want to see you shine by showing us work you are most proud of!
- Train and fine-tune supervised learning models (e.g., classification, ranking, embeddings) for internal tools and customer-facing product features
- Lead prompt engineering and testing efforts to fine-tune LLM behavior for specific use cases across the product suite
- Design and implement evaluation pipelines for both LLMs and traditional ML models
- Develop tools and frameworks to support prompt iteration, model benchmarking, and performance tracking
- Coordinate with security team to ensure adherence to AI compliance standards
- Evaluate and compare commercial and open-source LLMs (e.g., OpenAI, Anthropic, Mistral, Meta, etc.) for performance, cost, alignment, and reliability
- Collaborate with product and engineering teams to integrate AI features in a safe, scalable, and maintainable way
- Monitor and improve the quality of models in production
- Stay informed of emerging research in NLP, machine learning, and AI infrastructure, and evaluate potential applications for the business
- Contribute to AlertMedia’s culture, values and vision for the future
Our take
Over the years, organizations have gradually increased their focus on employee safety and emergency preparedness, but the growing number of climate change-related incidents such as floods, wildfires and heatwaves have made this an urgent necessity. AlertMedia’s software enables businesses to quickly identify risks to their people or locations and communicate instantly with those impacted, ultimately minimizing response times during emergencies.
AlertMedia is the world’s leading provider of its kind due to its innovative two-way multichannel messaging system and threat intelligence, and has been experienced double digit annual revenue growth since its founding. The company supports thousands of organizations around the world including popular brands such as Walmart, JetBlue, Coca-Cola Bottling, DHL, and Volvo.
In 2021, AlertMedia signed an agreement to receive strategic growth investment from Vista Equity Partners, bringing in investment that will go towards accelerating its product roadmap and continuing expansion into new markets. This will ensure enterprises of all sizes are being protected during critical events.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2020
$15m
SERIES C
Jan 2019
$25m
GROWTH EQUITY VC
Total funding: $57.1m
Company benefits
- 100& Paid Healthcare: Take advantage of fully paid medical, dental, vision, disability, and life insurance for employees and subsidized for dependents.
- Bonus: Participate in the company-wide annual bonus based on their collective success.
- Family Planning: Leverage their 100% paid parental and new child bonding leave—12 weeks off for primary caregivers and 4 weeks off for secondary caregivers
- Paid Sabbatical: Pursue your interests with six weeks of paid sabbatical leave after six years of service.
- Tuesday Lunch: Get together for transparent company updates from leadership while enjoying a meal on AlertMedia
- PTO: Unplug, rest, and recharge with a flexible time off policy that encourages work-life balance without worrying about counting days!
- Give Back: Join your coworkers in giving back to the Austin community through quarterly volunteer opportunities
- Team Building and Celebrations: Take part in company celebrations, team buildings, and peer-nominated value award recognition
Company HQ
Bouldin Creek, Austin, TX
Leadership
Brian Cruver
(Executive Chairman)Formerly was CEO for AlertMedia. Before that, co-founded and was CEO of both Xenex and Giveline. Experience in Business Development for Shell USA and Enron. Author of "Anatomy of Greed" published by Perseus Books.
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