Enterprise Account Director, Indeed Flex
$120-146k
+ Performance-based bonus totaling 8% of annual salary
More information about location
4-5 days a week in office
Staffing platform connecting businesses and flexible temporary workers
Be an early applicant
Staffing platform connecting businesses and flexible temporary workers
201-500 employees
Be an early applicant
$120-146k
+ Performance-based bonus totaling 8% of annual salary
More information about location
4-5 days a week in office
201-500 employees
Company mission
To unlock a world where access to work and workers is frictionless.
Role
Who you are
- Minimum 3+ years in an Account Director or Program Manager role, with a strong preference for enterprise-level or multi-site operations
- Proven track record of independently winning and managing client contracts valued at $5M - $10M+
- Direct experience in the Recruitment, Staffing, or RPO sectors is preferred. However, we highly value candidates with a strong background in SaaS (Software as a Service) account management, provided you can demonstrate an ability to apply those skills to a tech-enabled service environment
- Highly proficient with Salesforce (or similar CRM) and Google Workspace
- Experience using collaboration tools such as Miro, Outreach, Zoom, and Slack within a distributed workforce
- High level of technical acumen to quickly learn and utilize new software
- Strong ability to collect, interpret, and analyze data and statistics to drive consultative, trust-based relationships
- Soft Skills: Exceptional interpersonal and communication skills, with the ability to influence stakeholders at all levels of an organization
- You’re Entrepreneurial: You see challenges as opportunities for growth and innovation
- You’re Data-Driven: You believe in the power of metrics to devise the best solutions for your clients
- You’re Accountable: You take ownership of results and invite new ideas for improvement
- You’re Collaborative: You enjoy working across departments to solve complex problems
- You’re Mission-Driven: You are committed to helping people get jobs instantly
- This position requires the employee to drive
- This position requires minimal travel, less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations
- All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements
What the job involves
- As an Enterprise Account Director at Indeed Flex, you will be the primary architect of our ongoing strategic partnerships
- You will manage a portfolio of existing client accounts and recent business wins, focusing on increasing revenue, driving profitability, and ensuring long-term retention
- The purpose of this role is to act as a strategic advisor, helping our clients improve productivity, recruitment processes, and overall performance through our platform
- You will identify new lines of business and manage key accounts in line with agreed-upon contracts and KPIs for Managed Service Provider (MSP) or Neutral Vendor contracts
- Strategic Planning: Define and execute a comprehensive account strategy to achieve short-term business objectives while securing long-term growth
- Executive Relationship Management: Establish and nurture executive-level relationships within assigned clients to promote the company’s value proposition and uncover sales opportunities
- Business Development: Drive repeat business through a deep understanding of client context, upselling, and cross-selling. Develop robust Business Cases and ROI analyses to support winning pitches
- Solution Delivery: Track and monitor the delivery of solutions, ensuring all milestones are met and internal resources are appropriately allocated to the account
- Internal Collaboration: Lead internal meetings to design recruitment and onboarding campaigns, report on sales activities, and implement new product features
- Leadership: Hire, train, coach, and lead a high-performing team of Senior Account Managers or Client Success Managers
- This job operates in a professional office environment. This role routinely uses standard office equipment to complete daily responsibilities and duties
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
- While performing the duties of this job, the employee is regularly required to talk or hear
- The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
- . The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
- Hours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand
Our take
Approximately one-third of the UK workforce works part-time, and interest in part-time and flexible work is forecasted to continue as the economy recovers and people seek work opportunities that fit their priorities.
Syft, a UK-based online recruiting platform for the hospitality, events and light industrial sectors, was acquired by Indeed in 2019. The company introduced the Indeed Flex brand to incorporate workforce management, VMS and a fully managed service for employers’ flexible and part-time recruitment and staffing needs.
Indeed Flex has been well-served by its laser-sharp focus on flexible workers, and its connection to Indeed has lent the company valuable credibility. It will need to continue to attract top part-time talent to ensure its continued success, and its partnerships with the likes of Branch, offering same-day payouts for workers and other incentives, will no doubt draw in users.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Company benefits
- Unique bonus structure for every employee - based on performance
- 25 Days PTO + Birthday Day Off
- Regular team building events
- Lunch provided daily
- Short Term Incentive Plan (STIP)
- Onsite Fitness Center w/ Showers
- Onsite Complimentary Cafe & Juice Bar, Free Snacks & Beverages
- Free Covered Parking
- Medical, Dental, Vision, 401k
Company values
- Empowerment
- Innovation/Technology-Driven
- We help people get jobs
Company HQ
HQ - London, UK
Articles
Leadership
Novo Constare
(CEO)Previously a Senior Trader at TradeLink. Also a Board Member at Matchable Volunteering and a Member at Founders Pledge. Co-founded Syft in 2015 which was acquired by Indeed.com in 2019.
Salary benchmarks
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Diversity, Equity & Inclusion at Indeed Flex
- We have a variety of Employee Resource Groups to celebrate a culture of inclusiveness
- We partner with various professional networking groups to find, attract, and mentor talent from underrepresented groups
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