Senior/Staff Product Manager, Back Market
US Growth
$167-208k
3 days a week in office (Union Square, NYC)
Online marketplace for refurbished electronics
Posted today
Online marketplace for refurbished electronics
501-1000 employees
Posted today
$167-208k
3 days a week in office (Union Square, NYC)
501-1000 employees
Company mission
To do more with what we already have.
Role
Who you are
- You have 6+ years of Product Management experience, with a proven track record of owning complex, multi-stakeholder product strategies in consumer tech, marketplace, or e-commerce
- You have deep US market expertise. You understand the US consumer, the US tech ecosystem, and what makes this market structurally different from Europe
- You've driven transformational, cross-functional initiatives at a domain level (not just squad-level features) delivering outcomes that shaped company strategy
- You influence without authority: you can make a compelling case to stakeholders and leaders across geographies and turn them into allies
- You are a craft-obsessed product builder. You have rigor in discovery, are precise in requirements, are relentless in iteration
- You are comfortable with structural ambiguity: regional teams within global orgs are inherently complex. You don't need a clean org chart to make progress
- You are willing to work from our Union Square office (NYC) at least 3 days a week
What the job involves
- Back Market's mission is to make refurbished tech the obvious choice — and the US is one of our most strategic bets to prove it at scale
- As a Senior / Staff Product Manager for US Growth, you will own the product strategy for the American market
- You are the thought leader and strategic authority on how the Back Market wins in the US: you define what matters, why it matters, and make it happen with the team
- You'll drive transformational, multi-domain initiatives (customer, seller, after sales, data etc) that require both deep US market expertise and the ability to navigate a globally-distributed product organization
- You will be Back Market's strongest advocate for the US consumer and sellers — influencing product direction across the company and building frameworks that help every team make better decisions for the American market
- You will report to the Head of Product (based in Europe), with a dotted line to the US Director of Marketing for local mentoring and business alignment
- The role is based in our New York office, where you’ll be embedded in the local business team while partnering with product, engineering, and data colleagues across EU, UK, and APAC on a daily basis
- This role sits within the US Leadership Group based locally in the NYC office, giving you a direct seat at the table to shape the American market strategy alongside the local business, marketing, and commercial leaders
- Champion the US market within the global organization by developing an authoritative understanding of US consumers, sellers, and the local refurbished tech ecosystem
- Shape and sustain a powerful multi-quarter US product vision informed by competitive intelligence, market trends, and customer insights
- Identify and validate unique, emerging growth opportunities tailored specifically to the US market that are positioned for our team to own. From initial discovery through rollout and subsequent iteration, orchestrating alignment across engineering, data, supply, marketing, and operations
- Turn strategic vision into an actionable, prioritized roadmap backed by strong business cases and thoughtful trade-offs
- Drive high-stakes initiatives from Promote cross-functional synergy by identifying leverage points between global roadmaps and US priorities to advocate for mutual value
- Formulate clear success metrics and establish robust tracking to evaluate performance and rapidly pivot when needed
- Establish scalable frameworks and best practices that elevate product execution standards across the broader organization
Application process
- Our interview process is designed to provide a well-rounded view of the role, the team, and Back Market. Candidates can expect the following conversations, all conducted via Google Meet:
- Introductory Conversation with the Director of People, US: 30 to 45 minutes
- Business Screening and Live Case Study: 60 minutes, including a discussion focused on the role and a live case exercise
- Cross-Functional Stakeholder Interview: 60 minutes to discuss your approach to cross-functional collaboration and give you the opportunity to meet potential partners and peers from across the organization
- Leadership Interview: 60 minutes, focused on project management, collaboration, and soft skills
- Back Market Values Interview: 45 minutes with two cross-functional leaders. This conversation is centered on getting to know the experiences and values that make you who you are, exploring how they align with what we are building at Back Market, and giving you another opportunity to learn about our culture and assess whether it feels like the right fit for you
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialise this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, it hopes to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 17 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has also raised over $1 billion in capital, which has been invested in expansion across new and current markets. And with the recommerce market only growing, Back Market has a lot of room for exciting future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company HQ
Beaubourg, Paris, France
Leadership
Thibaud Hug de Larauze
(Co-Founder & CEO)Previously a Logistic Export Assistant at Devanlay Lacoste and an Account Manager at Neteven.
Amandine Durr
(CPO)Amandine joined Back Market in 2021 as CPO. Prior to this, they were a Product Director at ManoMano, a Senior Innovation product Manager at Kering, and CPO/CEO and Head of Product at We Are TV.
Clément Petit
(CFO)Previously spent nearly 3 years at Veepee, initially joining as a Financial Director before becoming CFO of France then later Group CFO. Prior to that, they spent 4 years at Elanco in Financial roles.
Dawn Baker
(CTO)Dawn joined Back Market in 2022 as Senior VP of Engineering, becoming CTO in 2023. Prior to this, they worked at Google as a Senior Director of Engineering, at Fitbit as the VP of Software Engineering, and at LinkedIn as a Senior Manager of Site Reliability Engineering.
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