Solutions & Implementation Lead, Omnea
Salary not provided
SQL
Excel
Zapier
Senior level
London
More information about location
3-5 days a week in office
Procurement automation for the enterprise
Open for applications
Procurement automation for the enterprise
21-100 employees
B2BEnterpriseInternal toolsProductivitySaaSNo-CodeProcurement
Open for applications
Salary not provided
SQL
Excel
Zapier
Senior level
London
More information about location
3-5 days a week in office
21-100 employees
B2BEnterpriseInternal toolsProductivitySaaSNo-CodeProcurement
Company mission
To orchestrate the full supplier lifecycle - transforming procurement, third-party risk management, and spend control.
Role
Who you are
- We don’t expect you to know exactly how to do absolutely everything when you join! We are looking for someone with the right attitude & skillset to take on this challenge…
- TL;DR: you’re ambitious & hard-working, and you’re as comfortable handling ‘nitty gritty’ product config as you are communicating to Execs about a project plan
- You make up for any potential lack of experience with hunger and a constant growth mindset
- You are someone who will succeed at whatever you put your mind to
- You’re intelligent & can work stuff out. You derive energy from building meaningful relationships, successfully completing projects, and pleasing customers/clients
- You have 5-8 years of experience in a top-tier & fast-paced environment; perhaps that’s a start-up or scale-up, VC, consulting, banking (or any prof services), or an entrepreneurial endeavour
- Not enough experience? Check out out Solutions Associate role
- You’ve worked in a client-facing role before, or naturally have the gravitas & professionalism to be great at this. You can point to examples where you have gone above & beyond for your clients
- You’ve got a track record of exceptional performance, whether it’s in academia, work, sport, or whatever else you’ve put your mind to
- You are tech-savvy and can figure out new products / tools / processes quickly. Perhaps you’ve excelled with tech as part of your job before (eg. Excel/SQL/Zapier, etc.), or just like the idea of using tech to solve problems. You’ll need the skillset, patience, and desire to become an Omnea product expert
- You naturally build rapport & meaningful relationships, whether it’s with a distinguished exec or a junior operator. You have the gravitas to speak to anyone & can get on well with people
- You work hard & care lots about your work. You are ambitious & want to have a successful career. This requires sacrifice & dedication but you think it’s worth it
- You are great at being ‘in the weeds’ and zooming out to consider the bigger picture. Perhaps you’ve had to execute & manage projects yourself before, so you’re used to shifting gear between operational & strategic work
- You’re entrepreneurial and want to be part of building something & making an impact. We've even signed up to the Future Founder Promise
- You’re an outstanding communicator; verbal, written, and when presenting. You are able to be clear & concise even when explaining complex things
- You’re highly organised - you are a master of juggling lots of things at once
What the job involves
- We’re looking for an exceptional Solutions & Implementation Lead to join Omnea’s customer team
- You’ll be excited to deploy a product, build a function, and have a massively accelerated career trajectory
- You will own the deployment of the Omnea platform and key strategic modules, features & integrations, advising on the optimal solutions for our customers that deliver meaningful value and driving the implementation process acting as an extension of the customer’s team
- You’ll become a product expert and be the voice of the customer internally, working closely with teams across to the business (both technical and commercial) to help ensure we are truly operating with Customer Centricity at our core
- We've spent the past 18 months building & deploying our platform to many of the greatest tech companies out there (Lookout, McAfee, Onfido, Typeform, Proofpoint, etc.), all whilst managing to stay lean & operate efficiently
- Now we’re ready to scale. We are looking for the best Solutions & Implementation Lead out there to help make Omnea one of Europe’s leading tech businesses: come build with us!
- You’ll do whatever it takes to support & champion our customers in their journey with Omnea
- There’ll be a constant mix of strategic work (advising customers on product config, refining our implementation strategies & processes, etc.) and operational work (managing onboarding & deployments, working with product to prioritise roadmap features for customers, etc.).
- And you’ll consistently be building meaningful relationships with customers, becoming their go-to person for all things Omnea
- You’ll join as an early hire in the Customer Team at one of Europe’s fastest-growing early-stage companies working alongside an experienced team who have done this before, with the best investors and teams out there
- You’ll learn how to deploy a new & evolving SaaS product to some of the Europe’s most renowned tech companies by actually doing it (we don’t expect you to know yet!)
- You’ll focus on setting customers up to be successful, consulting them on the processes to build into Omnea, working with key stakeholders across Procurement, Finance, Legal, InfoSec, IT etc with your expert knowledge of best practices & our procurement orchaetstration and automation platform
- You'll present value-focused demos of the platform, building bespoke configurations of workflows to key stakeholders, leveraging your deep knowledge of the product, expertise & best practices, and relaying customer stories to build deeper trust and conviction in our platform
- You’ll become a product expert and be one of the best people in the company at configuring the product, building workflows, and developing new use cases. Plus you’ll know the customers personally so can get direct feedback as we build!
- You’ll work broadly across the business, regularly interfacing with engineering, product, and sales (& of course our customer team!):
- You’ll work with our CTO, product & engineering teams leading all customer deployment work and becoming a champion of the customer’ voice of the customer internally, helping to prioritise our roadmap & run beta testing of new modules as they are released
- You’ll work in close partnership with others member of the commercial teams to support the customer’s journey: Technical Solutions Consultants to implement complex integrations & configurations, future Customer Success Managers to strengthen and expand business cases, and future Solutions Engineers to ensure optimal transition from pre to post customer contract signature
- You’ll act as a diligent project manager, coordinating and driving towards launch, acting as an extension of the customer’s team and focusing the customer’s key stakeholders on achieving key milestones in the deployment
- You’ll become an expert at building relationships & managing stakeholders at every level, from junior procurement analysts to CFOs / Board Members. You’ll be viewed as an extension of their teams & they will call upon you for advice & support, and therefore build incredibly strong champions with the customer’s team
- The future scope of this role will be defined by the person who takes on the challenge. It could lean into Sales/Solutions Engineering, Technical Solutions Consulting, Customer Success leadership, Product Management, or other related area
Salary benchmarks
Our take
The way businesses buy stuff is broken. Whether it's SaaS, hardware, or contractors, the average B2B purchase takes over 3 months, requires 50+ emails, and involves multiple different stakeholders. Which in turn, is slowing businesses down.
Omnea's platform handles the entire purchasing process: giving employees an easy place to make requests (Intake), managing the necessary approvals for the purchase to be made (Approvals Engine), and automating all renewals management and suppliers risk assessments. Giving both buyers, and finance and procurement leaders critical visibility into how, when, and why money is being spent.
Given the current market's increased focus on capital efficiency, there has never been a more vital time for businesses to use Omnea and get control of their spending.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Top investors
30% female employees
Company
Employee endorsements
Opportunities to learn
"Omnea is constantly evolving as the company grows - and so are you! I can push boundaries, learn from others who are much more experienced than me..."
Funding (1 round)
Oct 2024
$20m
SERIES A
Total funding: $20m
Company benefits
- Equity options with every role!
- Volunteering days
- 25 days' holiday plus bank holidays (total: 33 days pay)
Company values
- Customer-centric: We obsess over how our decisions & how we show up will help our current and future customers
- Team Before Self: We do whatever it takes to maximise our team’s performance, knowing that pulling together allows us to achieve more than going alone
- Grit & Perseverance: We are relentless in our pursuit of success, seeing knock-backs as opportunities to learn & grow
- Positive Mindset. Solution Focussed: We aim to solve problems, not just spot them. We stay optimistic and bounce back from failures
- Act Like an Owner: We all understand that Omnea belongs to us. This means addressing issues as they arise, valuing every task, and showing deep care
- Craft at Speed: We care greatly about the quality of our work, whilst often moving at an uncomfortably fast pace
Company HQ
Victoria, London, UK
Leadership
Ben Freeman
(Co-Founder & CEO)Previously, Ben joined the founding team at Tessian, built out the go-to-market teams and launched & managed the business in the US.
Ben Allen
(Co-Founder & CTO)Previously a CTO of Playter, a VC-backed ‘buy-now-pay-later’ start-up. Before this, they were the Co-Founder & CTO/CPO of Canary & Delta, bringing products to market for Pre-Seed, Seed & Series A businesses.
Diversity, Equity & Inclusion at Omnea
Claire Williams (Chief of Staff)
- At Omnea, we embrace diversity. To build a product that's loved by everyone, we need a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else!
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