Customer Success Manager, Equativ
$60-75k
Ad monetization platform for publishers and buyers
Be an early applicant
Ad monetization platform for publishers and buyers
501-1000 employees
Be an early applicant
$60-75k
501-1000 employees
Company mission
To help tomorrow's leaders shift to a radically different ad tech model and take back control through its transparent platform and shared-interest business approach.
Role
Who you are
- 1-2 years of experience in advertising or AdTech industry
- Nice to have/preferred: Agency or trading desk experience, experience working within a major DSP such as DV360 or The Trade Desk
- Client facing experience in an account management role or sales role
- Time management and organizational skills
- Ability to work cross functionally with other teams within the organization
- Great communication skills, both verbal and written
What the job involves
- As a Customer Success Manager at Equativ, you will play a critical role in ensuring the success and satisfaction of both agency and self-service clients
- Your primary focus will be to drive customer adoption and usage of our deal curation platform, monitor and optimize deal performance, and provide proactive support to both self-service and managed-service programmatic buyers
- Foster strong, long-lasting relationships with clients, acting as their primary point of contact and providing exceptional customer support, proactive upselling and promoting new features/products
- Work cross functionally with the sales team and receive clients' requests for proposal and translate into customized deals tailored to the client goals, KPIs and objectives
- Continuously monitor the performance of private marketplace deals (PMPs), regularly reviewing key metrics to ensure they are on track to meet or exceed clients goals
- Identify areas for improvement in client PMPs, and work closely with clients to implement strategies that maximize their success
- Assist customers in creating and troubleshooting any technical issues as needed, ensuring a smooth and efficient experience
Our take
Advertisement has become increasingly complicated in the last decade due to the arrival of smartphones and other mobile devices, and as a result, ad management platforms must be used in order to facilitate omnichannel campaigns. Whilst platforms already exist for ad management, existing solutions generally do not cater to omnichannel advertising, rely on cookies for personalisation, and benefit ad buyers or publishers, but not both.
Equativ provides an ad monetisation platform for both publishers and buyers, helping both parties to optimise the value of their investments across any advertisement channel. In addition to facilitating omnichannel campaign auctions, the company also uses audio recognition to personalise ads based on analysing the real-time interests of its target audiences instead of relying on cookies for information.
Equativ was formed in 2022 through the merger of Smart AdServer, DynAdmic and LiquidM. Although the companies previously worked closely together, the unification of the three organisations is expected to increase Equativ's efficiency and offer a single adtech platform for customers. With a threefold increase in revenue since between 2019 and 2022 and a fully integrated adtech stack, Equativ is clearly poised for further expansion.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 💸 Annual bonus (Profit Sharing)
- 🏢 Offices in the prime location of Paris (Near from Gare St Lazare)
- 🏠 Flex Remote + allowance for costs (up to 240€ per year)
- 🌴 Additional days off (French reduced working time/ RTT)
- ☘️ CSE (employee benefits, 1 event per month, Yoga classes…)
- 💊 Competitive Health insurance (60% paid by the company - Family or Individual cover)
- 🍴 Lunch vouchers - Swile Card (10€ / day)
- 🏀 Gymlib subscription
- 🌎 Globetrotter Program (visit our offices among: Paris, Nantes, London, Berlin, Madrid, Milan, New York, Mexico, Sao Paulo, Dubai, Singapore...)
Company values
- Be Brave
- Be Thoughtful
- Be Together
Company HQ
Chaussée-d'Antin, Paris, France
Articles
Leadership
Arnaud Créput
(CEO, not founder)Experience as Group CFO of Coheris, and Financial Director of ORSYP Paris.
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