Executive Assistant, ServiceNow
$104-151k
+ Equity (when applicable) + Variable/incentive compensation
2-3 days a week in office (Santa Clara, CA)
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$104-151k
+ Equity (when applicable) + Variable/incentive compensation
2-3 days a week in office (Santa Clara, CA)
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- We have a great opportunity for an experienced, highly-organized, detail-oriented self-starter with a personable demeanor. You are the glue that keeps our Senior Leadership together
- You’re enthusiastic, flexible and a team player with strong interpersonal and communication skills who operates well in a fast paced, ever-changing environment
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 5+ years of administrative assistant experience
- Proactive, one step ahead work ethic, attitude and approach
- Multi-tasking is not an issue for you, your able to juggle multiple calendars, teams and requests. And be flexible in response to changing priorities and needs
- Ability to drive schedules and agendas with deeper understanding of context
- Strong teamwork and interpersonal skills, with a desire to offer suggestions and improvements
- Superior communication skills with the ability to work across all levels, internally and with agencies
- High level of confidentiality, discernment and judgment
- Desire to grow and take on your own projects and work under pressure while consistently meeting deadlines
- You are a technical wizard with Word, Outlook, PowerPoint, Zoom and Concur
What the job involves
- Calendar and Meeting management: coordinate internal and external meetings including staff meetings, agency briefings, brown bags, virtual meetings/Zoom scheduling, off- site meetings and events, and one-on-one meetings. Assist with food orders, meeting needs, agenda support and note taking. Proactively manage calendar requests and conflicts
- Meeting and interview preparation
- Provide agendas, resumes and appropriate materials in a timely manner ahead of meetings and interviews
- Apply discipline and rigor around meetings by ensuring agendas and clarifying context and purpose with senior leaders you support as well as participants
- Work with recruiting team to provide mutually convenient times for candidates and interviewers. Ensure candidates are settled in and supported during the interview process
- Handle all travel (flight, hotel, car) arrangements (domestic and international)
- Expense management duties, which includes submitting expense reports and receipts in a timely manner
- Provide onboarding support for new hires. Includes space, equipment requests, onboarding meeting scheduling, preparing cube space and being admin point of contact for new hire
- Submit and manage all help desk support requests for Sr. Directors as needed
- Provide onboarding support for new vendors and agencies, ensuring they have the right access and documents/enablement required to get them up and running
- Project work as needed to support each teams’ goals
- This role will support our VP & GM, ITSM
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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