Software Engineer, Grafana Labs
Access Team, Grafana Cloud
More information about location
The open and composable observability platform
Job no longer available
The open and composable observability platform
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To unite data, no matter where it lives, and empower its users to analyze, take action, and make smart decisions.
Role
Who you are
- You are a motivated self starter with a bias towards action
- You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
- Pragmatism. You are able to take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
- Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
- Solid experience with at least one programming language. We use Go, Javascript, Typescript, and Node.js, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
- Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
- Some experience with developing software that runs in the Cloud or some experience with systems engineering
- Experience writing clean, robust, and performant software that is easily maintained by others
Desirable
- Experience working with Kubernetes
- Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby /homelab projects)
- Exposure to microservices architecture and distributed systems, or a desire to learn
- Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code
What the job involves
- The Access team works in Infrastructure Observability and focuses on two main projects which form part of the control plane for our Grafana Cloud infrastructure
- Our primary focus is the Grafana.com backend which provides users tools to manage their Grafana Cloud accounts, among other things
- Take an active role in influencing our roadmap and your own career objectives
- Work with your team to deliver new features, then use the results to iterate and improve
- Drive projects from initial ideation all the way to operations once it is in the hands of customers
- Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
- Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
- Be a part of your team’s on-call rotations and take ownership of the services you’re running
- Mentor and support other team members, participate in design discussions and collaborate with the team
- Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
- Assist in decommissioning a monolith by breaking it down into distributed microservices
Our take
Observability plays a crucial role in software development, where dashboards are pivotal for monitoring the health of IT infrastructure across an organization. However, for developers, the frustration of spending unnecessary time navigating between different dashboards to find the latest information detracts from valuable programming time.
Grafana collaborates closely with its clients to create customizable observability platforms, striving to enhance efficiency in observability. Its offerings include cloud-based data structures, dashboards, API plugins, and collaboration tools. Currently, Grafana boasts over 25M users globally, with a customer base exceeding 5,000, including prominent names like Bloomberg, PJ Morgan Chase, eBay, PayPal, and Sony.
While Grafana provides free plans with a simplified tool package, the Grafana Enterprise Stack offers customized observability solutions on a monthly subscription basis. The company's ongoing strategy revolves around continually improving Grafana to meet users' demands, enhancing functionality with each iteration, and fostering community engagement by enabling users to share their Grafana dashboards with the broader open-source community.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2024
$270m
SERIES D
Apr 2022
$240m
SERIES D
Total funding: $805.2m
Company benefits
- Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
- Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
- Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
- Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
- Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
- Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
- Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
- Paid parental leave: Grafana offers paid parental leave to all eligible new parents. This offers Grafanistas time to bond with and care for their children in the first year after birth or adoption
- Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
Company HQ
Financial District, New York, NY
Leadership
Raj Dutt
(Co-Founder & CEO)Currently a Board Member at NSONE. Previously founded Voxel where they served as the CEO for 12 years. They also served as the Senior Vice President of Technology at Internap Network Services.
Torkel Ödegaard
(Co-Founder)Graduated from Mälardalen University with a Master's in Computer Science. Founder of Coding Instinct. Previously worked as a Consultant at H&M, Avega, and Ebay.
Anthony Wood
(Co-Founder)Previously worked at Visa and Voxel as a Senior Systems Engineer. They also have Systems Engineering experience at PalVision and iiNet.
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