Manager of Services, Fivetran
$176.1-220.1k
Automated data movement platform
Job no longer available
Automated data movement platform
1001+ employees
Job no longer available
$176.1-220.1k
1001+ employees
Company mission
To make access to data s simple and reliable as electricity.
Role
Who you are
- The ideal candidate has a strong background in data engineering, cloud platforms, and customer-facing roles, combined with proven leadership skills and the ability to inspire a high-performing team
- 7+ years of experience in Solution Architecture, Sales Engineering, Professional Services, Data Engineering, or similar customer-facing technical roles
- 2+ years of experience managing or mentoring technical teams
- Deep knowledge in Databases, Replication, Cloud Warehouses, and APIs
- Excellent communication and stakeholder management skills
- An insatiable curiosity about our customers, and a data-backed vision for how Fivetran can drive positive business outcomes for our customers
- Natural ability to lead and motivate Solution Architects through continuous growth and change; easily able to earn the trust and respect of the team
- Willingness and ability to address challenging escalations, drawing upon other groups’ and cross-functional team members where appropriate
What the job involves
- We’re looking for a dynamic and experienced leader to join our Services department and lead a team of Solution Architects at Fivetran
- In this role, you will lead a group of technical experts who collaborate with customers to deliver seamless onboarding, provide strategic guidance on architecture design and implementation, resolve technical challenges, and drive product adoption and growth—all contributing to enhanced customer success and net revenue retention
- You will play a critical role in driving team performance, fostering technical excellence, and ensuring exceptional customer experiences
- This full time, hybrid position will report to the Director of Services, North America
- Lead, mentor, and develop a team of Solution Architects, ensuring professional growth and alignment with company goals
- Collaborate cross-functionally with Sales, Marketing, Customer Support, Product, and Engineering teams to support customer success and drive adoption
- Work in lockstep with Account Executives, Customer Success Managers, Sales Engineers, and Customer Support Engineers to develop and enforce clear roles and responsibilities that deliver seamless and delightful customer experiences
- Ensure the Solution Architects deliver tailored solutions that address customer challenges, leveraging Fivetran’s products and industry best practices
- Stay up-to-date on the latest technologies and trends in data integration and management
- Measure and report on team performance, identifying opportunities for optimization and scaling success
- Adjust quickly to changing priorities and conditions, communicating complexity and change effectively with the team
- Inspire team members by communicating the big picture, and exhibit strategic thinking and visioning. Determine opportunities and threats through comprehensive analysis of current and future trends
- Build out reusable content & scalable operational approaches to scale the team efforts for maximum impact
Our take
Fivetran is a data integration company focused on one simple idea: making data easy to move and use. It provides a fully managed platform that automatically moves data from hundreds of sources into cloud destinations, helping team centralize information without building or maintaining complex pipelines. So, by handling the heavy lifting behind the scenes, Fivetran allows organizations to spend less time managing infrastructure and more time working on their data.
This approach has a real and growing impact, with more than 700 fully managed connectors, Fivetran supports hybrid and multi-cloud environments and keeps data accurate and secure as it flows into analytics and AI systems. Trusted by over 7,600 customers worldwide, the platform helps businesses standardize how data is collected and shared across teams, breaking down silos and making insights more accessible. And the result is a stronger data foundation that supports faster decision-making and innovation.
In 2025, the company's momentum was also recognized with a Microsoft Marketplace Partner of the Year Award and a finalist spot for Microsoft's Americas Emerging Partner of the Year. These milestones reflect its role in helping enterprises modernize data infrastructure on Microsoft Azure and prepare for AI-driven workloads. By continuing to deepen its partnerships and focus on reliable, automated data movement, Fivetran is well positioned to carry this success forward as organizations increasingly rely on data s the backbone of future intelligence.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2021
$565m
SERIES D
Jun 2020
$100m
SERIES C
Total funding: $727.7m
Company HQ
Downtown, Oakland, CA
Leadership
George Fraser
(CEO)George graduated with a PhD in Neurobiology from the University of Pittsburgh.
Taylor Brown
(COO)Taylor studied Business Administration (focusing on design strategy) at California College of the Arts to Masters level.
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