Technical Operations Engineer, Stripe
Payments
$109.1-163.7k
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
$109.1-163.7k
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- Have 5+ years of in Payments at a leading technology or payments company
- Have experience writing SQL to query relational databases
- Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders
- Experience mentoring junior team members in technical skill development, operational strategy and problem solving
- Have experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges
- Have strong financial modeling and analytical skills to investigate, prioritize, and identify the root cause of issues
- Have experience managing multiple, concurrent work streams, identifying and triaging technical issues and driving solutions with clear metrics to show impact
What the job involves
- The Payments organization owns some of Stripe’s most critical payment flows and a platform that processes hundreds of billions of dollars in payments a year
- Our team is responsible for translating complex partner specifications related to network costs (interchange and scheme fees) into simplified logic for internal and external consumption
- This also drives decisions and product recommendations to manage the underlying network costs paid by Stripe and our users
- The team partners closely with the engineering, product, finance, and partnership groups to manage and understand Stripe’s network costs
- Our work is core to Stripe’s business, as Technical Operations roles in Payments are a dynamic and key component of Stripe's success
- We sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation
- We are looking to add payment enthusiasts who enjoy interpreting complex cost structures and ever changing payment network systems in order to optimize on behalf of Stripe and our users. You will be instrumental in building Stripe’s approach to managing our global network cost base
- Collaborate across the company, including engineering, accounting, financial partnerships and product teams, to analyze billions of dollars moving through the Stripe platform
- Translate network specifications into implementation instructions to create billing models for new and revised fees (both scheme and interchange)
- Influence product strategy to minimize network costs
- Work with Product and Engineering to implement cost saving opportunities
- Partner with Finance to prioritize areas for investment and explain trends in costs and margin impact
- Monitor and maintain the accuracy of the fees through validation and alerting
- Creating fee explainability to internal and external stakeholders
- Hosting education sessions for internal teams to scale knowledge
- Introduce data and process efficiencies to meet the scale and speed of Stripe. Identify and automate inefficient operational processes to reduce manual workloads
- Scale our network cost operation by driving the design, documentation, and training of operational processes to leverage partner relationships
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payment option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is extending its services to countries with vast customer potential, including Brazil, Japan and India. It is also partnering with OpenAI, the company behind ChatGPT - a win-win collaboration that is monetising OpenAI’s flagship products and at the same time enhancing Stripe with GPT-4, as it moves forward with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company HQ
SoMa, San Francisco, CA
Leadership
Patrick Collison
(CEO)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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