Pro Sales Manager, ServiceTitan
$134.4-143.8k
+ Commission and equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$134.4-143.8k
+ Commission and equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- You thrive in a fast-paced and exciting environment and want to help build out an extraordinary team and company
- Direct account executive and/or account manager quota-carrying experience
- 2+ years related sales management experience
- 5+ years experience in a SaaS environment/company
- Preferred industry experience and/or familiarity
- Minimum of a Bachelor's degree
- Strong presentation skills and proficiency in Google Slides
- Strong analytical skills and proficiency in Google Suite, Google Sheets/Excel and Salesforce
- Excellent communication skills and organizational capabilities
- Strong written communication skills and experience operating in Slack, Teams, etc
- Creativity and ability to run with minimal direction in an ambiguous environment
- Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions
- High emotional intelligence and EQ
- Preferred remote working experience
What the job involves
- ServiceTitan’s Pro Sales Manager is an integral, highly-visible role to ensure the success of the ServiceTitan’s Pro Product Sales team
- This role will help our existing customers adopt new product & services integral to the continued growth of their business — including but not limited to features such as Marketing, Scheduling, Dispatching, and more
- You will join a rapidly growing team and will be involved in helping recruit, onboard, and train numerous new hires for success
- As ServiceTitan’s Pro Sales Manager, this role will directly manage a team of Pro Account Executives responsible for the upsell of these products and services to existing customers
- Additional responsibilities include building, maintaining, and leveraging customer relationships through a strong blend of ServiceTitan’s product knowledge, business consultation and sales skills
- You'll manage the Pro Account Executives on objective and performance achievement
- Monitor the full Pro Product sales cycle from prospecting through close
- Shape and implement sales strategy and processes
- Provide accurate weekly forecasts to sales leadership
- Serve as a mentor for your team and be a steward of the ServiceTitan organization
- Motivate, incent, and recognize team members to encourage top performance
- Recruit, interview, and onboard new team members
- Conduct weekly 1:1s with each Pro Account Manager and respective weekly team meetings
- Partner with cross-functional teams to ensure customer success
- Partner with product marketing on market feedback and influence product roadmap
- Foster & build overall relationship with customers, which include: increasing Pro Product adoption, ensuring retention of existing Pro Products, and long-term customer success
- Be the go-to-lead on new features adoption in an advocate/consultative approach
- Coach the team on technical and business acumen to align business drivers to ServiceTitan’s solutions
- Proactively work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
- Work cross-functionally with Customer Success, Strategy, Marketing, Product Management, and Sales Leadership
- Help evaluate new technologies and programs to drive superior performance
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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