Technical Solutions Associate, Elation Health
$75-85k
Patient scheduling software
Be an early applicant
Patient scheduling software
201-500 employees
Be an early applicant
$75-85k
201-500 employees
Company mission
To empower physician groups and primary care doctors to deliver phenomenal patient care.
Role
Who you are
- 2+ years relevant professional experience supporting the growth of a software platform
- Previous software development experience in one or more of the following areas:
- Experience with python, java, C# or other popular server side languages
- Experience building with RESTful APIs
- Experience with SQL queries including basic JOINs and subqueries
- Ability to communicate complex technical principles to both technical and non-technical stakeholders
- Hands-on, high-energy, passionate and creative problem solver with know how to get things done and ability to lead others to success
- Knowledge of, or strong interest in, the US healthcare industry and common technologies used is a plus
What the job involves
- Elation’s Solutions Associate is both highly technical and a skilled relationship builder
- They are comfortable discussing integration and data needs with a customer CEO and sketching out an API flow on a whiteboard
- Elation’s Solutions Associate is responsible for delivering technical wins and product fit with customer accounts
- They build customer trust in Elation solutions, which results in customer success during the implementation
- The Solutions Associate leads the technical customer and/or vendor relationship, advises on technical architectures, demonstrates how the platform and product work together, navigates data transformation, anticipates concerns, and offers creative solutions
- Serve as internal and external subject matter experts on the capabilities of Elation’s Developer platform to support customers’ success including: RESTful APIs, webhooks and datawarehouse access and querying
- Assist creation of technical workflow and sequence diagrams as reference for customers integrations and common use cases
- Identify best practices for Elation’s Developer package to improve self-service capabilities and the overall implementation experience
- Advise or create custom queries and reports for our customers leveraging the hosted database
- Assist with data imports and uploads into the EHR
- Act as a conduit to suggest improvement on all parts of the platform
- Work cross-functionally with an agile team including Product, Development, Customer Success, Sales, and Solutions to successfully support our customers
Our take
Each year, inefficient clinical care contributes to more than $750B lost in the United States due to various pitfalls in the healthcare system. Elation Health is a healthcare company that has set out to change this narrative by improving the physician-patient relationship.
It takes a network approach to patient data, allowing physicians to interact and deliver better services and care. For example, the platform gives professionals in any location the ability to access records, review reports, contact patients, and send prescriptions, as well as offer virtual care in the form of video calling.
And it's proving a success, as it is used by over 25,000 clinicians that care for millions of patients. The patient scheduling software market is a very busy market, packed with others offering similar products, however, Elation had a busy 2024 and is in a prime position to stay ahead of its competitors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2022
$50m
SERIES D
Dec 2020
$40m
SERIES C
Total funding: $108.5m
Company benefits
- Benefits Plan: We offer medical,dental, and vision insurance, as well as Flexible Spending Accounts and life insurance
- Pay and Equity: We offer a meaningful salary and equity package to each member of our team
- Flexible Time-Off: We believe that you should be trusted and empowered to take time off when you need it
- Home Office + Tech Stipend: We offer a home office stipend to help make work from home life a bit easier
Company HQ
Alamo Square, San Francisco, CA
Leadership
Kyna Fong
(Co-Founder & CEO)Currently a Member of YPO and an Officer Manager at Dennis Y. UFong. They began their career at UBS and JP Morgan and were an Assistant Professor of Economics at Stanford.
Conan Fong
(Co-Founder & CXO)Studied at McGill and Johns Hopkins. Previously a Consultant at the Courtyard Group.
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