Head of E-Commerce, The Cruise Globe

• This role is for someone who is E-commerce obsessed and thinks about it constantly
• You'll have proven hands-on experience operating and scaling a Shopify-based e-commerce business
• Interest in travel or consumer passion-led brands
• You have a deep understanding of e-commerce marketing channels, especially paid social and email
• You have strong commercial judgment and comfort making pricing and margin trade-offs
• You have experience managing and challenging agencies effectively
• You have a strong instinct for customer behaviour, repeat purchase, and lifetime value
• You are highly data-literate and confident analysing performance at a granular level
• You have a startup-ready mindset with comfort operating in ambiguity and pace
• You have a solid ownership mentality and a strong sense of responsibility

Desirable

• You will own how The Cruise Maps grows. That includes marketing performance, pricing strategy, contribution discipline, supplier and fulfilment considerations, customer experience, and close collaboration with product and partnerships. Marketing is the primary lever, but it is not the only one
• This is not a general management role and not a pure marketing role. It is a senior commercial role for someone who lives and breathes e-commerce, understands what great looks like, and is capable of independently identifying and executing the changes that materially move revenue
• You will own and optimise revenue growth for a large, international Shopify-based e-commerce business. You'll develop and execute the growth strategy in close partnership with the CEO
• You'll own performance across paid social, email marketing, affiliates, and other growth channels
• You'll set the direction for, manage, and hold external agencies and product suppliers to account
• You will contribute meaningfully to new product development based on customer insight. You'll advocate for PDP, checkout, and customer journey improvements that unlock growth