Key Account Manager, Flink
Grocery delivery service
Be an early applicant
Grocery delivery service
1001+ employees
Be an early applicant
1001+ employees
Company mission
To deliver organic fresh fruit, vegetables, and other groceries directly to the homes of customers, within 10 minutes, at supermarket prices.
Role
Who you are
- 2–4 years of experience in key account management, project management, or a similar role
- Strong analytical skills, including data interpretation and performance tracking
- Experience with Excel/Gsheets and business intelligence tools (such as PowerBI, Looker or Tableau) is required
- Organized and proactive, able to manage multiple projects and resolve issues efficiently
- Clear communicator who can effectively coordinate between internal teams and external partners
- Experience in identifying inefficiencies and optimizing processes to improve performance
- Works well in a team, building strong relationships across different functions
What the job involves
- As the Key Account Manager, you will play a crucial role in managing and scaling Flink’s relationship with one of the largest online delivery companies in both Germany and Netherlands
- This role ensures smooth daily operations and supports strategic initiatives that maximize the partnership’s value
- You’ll be the primary point of contact for external and internal communication, collaborating across departments to solve issues, implement improvements, and optimize the performance of platform orders
- Serve as the primary contact for our partner, managing daily communication and resolving issues
- Monitor key metrics, including order volumes, to ensure optimal performance
- Work closely with internal teams (e.g., Commercial, Supply Chain, Tech, Data) to drive operational improvements and implement new projects or process enhancements
- Provide leadership with regular performance insights, identifying trends, risks, and opportunities
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Insights
346% employee growth in 12 months
Company
Company benefits
- A good salary and fringe benefits
- A start-up environment with growth opportunities
- An environment where you have a lot of impact, and where your ideas immediately become reality
- A young and dynamic team
- A flexible employer
- 20% discount on your own Flink groceries
Funding (last 2 of 7 rounds)
Sep 2024
$112.9m
LATE VC
Apr 2024
$108.8m
LATE VC
Total funding: $1.4bn
Our take
Online grocery delivery services in Europe range from early supermarket-specific services to the more recent success of mobile food-ordering applications. However despite thier proliferation grocery delivery services still face long waiting lists and logistic bottlenecks, with faster solutions coming with a compromise on the range and quality of products.
Flink provides an online website and mobile application for the delivery of fresh fruit, vegetables, and other organic-quality groceries to European homes. The company provides its services to 100 different European cities across Germany, the Netherlands and France, and claims that its grocery deliveries are provided at supermarket prices within 10 minutes of ordering.
Flink is one of the few remaining independent grocery delivery startups in Europe, with most of the others either having been acquired or shut down. German rival Gorillas for instance ate through its initial investments and was taken over in 2022. Flink has been playing a more conservative strategy, aiming for more steady growth, but had to receive a fresh investment round of 100 million euros in 2024 to help it outlast competitors. Rumors of a potential merger with competitor companies indicate the lengths that Flink is going to maintain its dominance in a market that, at present, is suffering from lower demand and higher costs.
Kirsty
Company Specialist at Welcome to the Jungle