People Operations Generalist , Miter
$120-150k
Offers Equity
3 days a week in office (New York City, NY)
Payroll, HR, and expense management software for construction
Posted today
Payroll, HR, and expense management software for construction
21-100 employees
Posted today
$120-150k
Offers Equity
3 days a week in office (New York City, NY)
21-100 employees
Company mission
To make it easier and faster to build critical infrastructure.
Role
Who you are
- 3–5+ years in People Operations, HR Generalist, or HRBP roles at a high-growth startup or scaling tech company
- Hands-on experience building and operationalizing people programs (performance, engagement, onboarding, compliance)
- Experience supporting employees and managers across different levels and functions
- Strong advisor and relationship builder; you earn trust quickly and maintain it
- Confident handling employee relations issues with discretion, empathy, and sound judgment
- Comfortable working across HR systems and tools; able to pick up new tools quickly
- Data-informed mindset with comfort in Excel / light analysis. You can analyze trends, not just react to them
- Clear, empathetic communicator who can explain complex or sensitive topics simply and calmly
- Comfortable with ambiguity, change, and speed; you bring structure without bureaucracy
What the job involves
- As our People Operations Generalist, you’ll help us move from scrappy startup practices to intentional, scalable people systems that enable performance, reinforce culture, and support business goals, without losing the speed and heart that got us here
- Stand up and evolve key programs across onboarding, performance management, engagement, and day-to-day People Ops
- Help evolve Miter from “early startup” systems to scalable, repeatable people operations processes
- Create clear documentation, playbooks, and operating cadence as we grow
- Serve as a trusted advisor on employee relations, manager coaching, and policy interpretation
- Partner with leaders on workforce planning, performance conversations, engagement, and change management
- Support and coach first-time managers through tricky people situations with confidence and care
- Run core operational processes end-to-end: onboarding, off-boarding, benefits changes, HRIS updates, job/comp changes, leave management, and compliance tasks
- Be a highly visible, trusted point of contact for employees navigating questions or challenges
- Ensure smooth coordination between People Ops, TA, and leadership as employees move through the lifecycle
- Track and monitor key metrics: engagement scores, attrition, performance participation, onboarding experience, and more
- Help the team move from anecdotal insight to data-backed people strategy
- Contribute to building baseline metrics and defining what “great” looks like as Miter scales
- Help reinforce Miter’s culture through consistent, fair, and human people practices
- Partner on internal communications, engagement initiatives, and culture-building efforts
- Ensure the employee experience feels thoughtful, equitable, and aligned with our values
Application process
- Recruiter Screen
- Hiring Manager Interview
- Case Study Presentation
- Team One on One Conversations
Our take
Miter is addressing the productivity issue in the construction industry. With construction expenses on the rise and many building companies still using HR and financial software originally developed in the 90s, Miter leverages breakthroughs in fintech infrastructure to create new HR, compliance, and financial software for construction companies.
It's all-in-one offering provides construction companies with payroll, labor compliance, and spend management tools that will help to save time and therefore bid on more public sector projects. Ultimately, most contractors outsource this type of work, so Miter saves money on employment too.
Founded in 2021, Miter has developed a sturdy and flexible platform which has a lot of promise. And now with some impressive funding, the company is ready to scale further to meet the needs of international clients.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
May 2025
$23m
EARLY VC
May 2023
$15m
EARLY VC
Total funding: $38m
Company benefits
- Medical insurance: Comprehensive plans with 100% coverage for Mitosaurs and 35% for dependents through Anthem, starting on the 1st of the month after your start date
- Dental & vision insurance: 80% dental and 100% vision coverage for Mitosaurs, with plans starting immediately on your first day
- Stock options: Be part of our success with equity in the company, featuring a 5-year vesting schedule and monthly vesting after your first year
- 401(k) retirement plan: 1% matched contributions to help you plan for your future
- Flexible spending accounts: Contribute to FSAs for medical and dependent care needs
- Unlimited PTO: Take the time you need to recharge and be your best self
- Parental leave: Sixteen-week paid leave for all parents, including adoptive and foster parents
Company values
- Win as a team: We’re determined and competitive, but we enjoy winning as a team far more than we enjoy winning as individuals. We invest in each other and love seeing each other succeed
- More wood, fewer arrows: We prioritize ruthlessly and throw our weight into only the projects that matter. We finish what we start
- Give a damn: We’re determined to leave our mark and hold ourselves and each other to high standards. We’re craftspeople at heart, and we enjoy the rigor and discipline required to perform at a high level
- Start with the customer: We are voracious students of our customers’ problems. We celebrate only when our customers celebrate
- Build the blueprint: We simplify complex problems in writing to create clarity. Clarity aligns our teams, sharpens our decision-making, and accelerates execution
- Win the next point: We learn from our wins and losses and put them behind us. We are relentless, playing each point with passion, poise, and confidence
Company HQ
475 Sansome St. San Francisco, CA
Leadership
Tobin Paxton
(Co-Founder & COO)Previously worked in Sales at Catalant Technologies. They also worked as an Associate Consultant at Parthenon-EY and as a Venture Fellow at Rock Health.
Connor Watumull
(Co-Founder & CEO)Previously Vice President at Bessemer Venture Partners, Senior Product Manager at Tile and Senior Associate Consultant at Bain & Company.
Salary benchmarks
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