Software Engineer, ZoomInfo

Custom Solutions

$124-170.5k

SQL
JavaScript
Python
REST API
Senior and Expert level
Boston

2-4 days a week in office (Waltham, MA)

ZoomInfo

Market intelligence and contact details database

Open for applications

ZoomInfo

Market intelligence and contact details database

1001+ employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSSales

Open for applications

$124-170.5k

SQL
JavaScript
Python
REST API
Senior and Expert level
Boston

2-4 days a week in office (Waltham, MA)

1001+ employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSSales

Company mission

To unlock the growth potential of professionals and businesses with a modern end-to-end revenue operating system.

Role

Who you are

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field
  • 5+ years in software development, technical solutions engineering, or advanced support
  • Proficiency with Python, JavaScript, or similar languages and RESTful API development
  • Hands-on experience with SQL, debugging distributed systems, and troubleshooting SaaS applications
  • Understanding of networking, authentication (OAuth, SAML, SSO), and enterprise integrations
  • Passion for solving real-world problems, learning new systems, and working cross-functionally
  • Excellent communication and a mindset of ownership in a fast-paced, collaborative environment

What the job involves

  • As a Software Engineer III – Custom Solutions, you’ll play a vital role in enhancing customer experiences with ZoomInfo’s cutting-edge products, including Copilot, MarketingOS, and Chorus
  • This role goes far beyond L3 support—you’ll tackle complex technical challenges, build and check in production code, develop automation tools, and collaborate with Engineering, Support, and Product teams to improve platform stability, performance, and flexibility
  • You’ll be embedded in a Software Engineering team that focuses on building feature extensions across ZoomInfo’s core product suite, delivering tailored functionality that solves high-impact customer needs
  • This is a great fit for engineers who enjoy blending deep technical problem-solving with entrepreneurial product thinking
  • Troubleshoot & Resolve: Diagnose and resolve complex technical issues (L3 support) across ZoomInfo’s platforms—then go a step further by shipping production fixes
  • Collaborate with Engineering: Partner closely with Core Engineering to debug issues, write clean code, and push tested solutions to production
  • Build Custom Solutions: Design and implement customer-specific software enhancements that extend beyond standard product features
  • Automate & Optimize: Create internal tools and automated processes to streamline development and support workflows
  • Customer Advocacy: Work with Sales and Customer Success to translate customer needs into reliable technical solutions
  • Knowledge Sharing: Maintain clear technical documentation and contribute to internal best practices
  • Product Influence: Provide feedback and insights that shape roadmap priorities and platform improvements

Share this job

View 48 more jobs at ZoomInfo

Insights

7% employee growth in 12 months

Company

Company benefits

  • Benefits for the Best You - We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being
  • Base Pay - We attract and retain the best talent with competitive compensation that aligns with industry benchmarks and merit programs yearly for promotions and salary increases based on performance, time in role, and position to market
  • Bonus - When you crush it, we like to celebrate! Bonuses are awarded annually in connection with company and individual performance
  • Equity - We offer each employee a generous equity award in the form of RSUs, so they can directly feel the results and success of their hard work
  • Vacation & Time Off - We know everyone's needs are different so we offer flexible paid time off plans including an unlimited vacation option for many employees
  • Hybrid Working Model - We offer flexible hybrid remote working models to promote equity, employee wellness, and work life balance

Funding (1 round)

Jul 2004

$7m

SERIES A

Total funding: $7m

Our take

It was only a few years ago when B2B sales teams relied on warm introductions and contact books. Now, cloud-based CRM, automation and Big Data are critical tools for any selling process. ZoomInfo’s B2B contact base has played a massive part in that journey.

The company primarily helps salespeople find potential customers. Crucially, ZoomInfo then leverages technology to help make that approach as successful as possible. Think contact details of the most likely budget holder at that company, signal for when and how to approach and crucial updates on the company’s fortunes.

ZoomInfo has grown significantly over the previous few years and is now shifting its approach to pursue more inorganic growth through mergers and acquisitions, acquiring several companies in 2022, including the job recruitment website Comparably.

The risk for ZoomInfo is that these moves represent expansion beyond its traditional strengths in top-of-funnel customer acquisition. The company will need to ensure that it maximizes synergies in order to win in these markets. The company has expanded operations in India and is set to see further expansion, as indicated by its appearance on the Fortune Future 50 list of robust and growing companies in 2023.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle