Senior UX/UI Designer, ZoomInfo

• Significant experience leading design teams in a marketing or ABM context, with a proven ability to harness data and AI to elevate user experiences
• A track record of mentoring designers and building a culture that values domain expertise, evidence-based decision-making, and continuous skill development
• Familiarity with emerging marketing technologies, AI-driven tools, and analytics platforms, and a comfort integrating these capabilities into the design workflow
• Exceptional communication, organizational, and strategic thinking skills, with an agility to adapt to evolving requirements and capitalize on new opportunities

Desirable

• We’re looking for a Principal Designer to lead our marketing product at ZoomInfo, with a focus on delivering an outstanding product experience informed by data, AI-driven insights, and deep domain expertise in marketing
• In this role, you will shape the entire user journey—establishing a product vision rooted in customer understanding, leveraging cutting-edge technologies, and crafting cohesive design frameworks that speak to the nuanced needs of today’s marketing professionals
• You’ll partner with cross-functional teams and industry experts to mentor emerging designers, drive data-informed decisions, and ensure every aspect of our marketing product elevates user outcomes
• Ultimately, your leadership will ensure that the product harnesses the power of AI, strategic insights, and marketing best practices to deliver intuitive, efficient, and high-impact solutions for our customers
• Champion end-to-end customer journey mapping that leverages marketing domain knowledge and ABM principles, ensuring seamless user experiences across all touchpoints
• Collaborate with Design Systems and Research teams to identify experience gaps, using data analytics and AI to guide iterative improvements with a clear business impact
• Provide frameworks and guidance that help designers and engineers create cohesive, data-informed experiences, enhancing product stickiness and long-term customer value
• Identify and deploy AI-driven design tools, predictive analytics platforms, and data visualization capabilities that simplify complex marketing workflows and inform design decisions
• Foster a culture of experimentation, where designers test new AI features, data models, and personalization strategies to continually refine the product experience
• Integrate data-driven insights and automation into daily design operations, enabling rapid iteration, targeted improvements, and more meaningful user interactions
• Establish open, data-rich communication channels, ensuring that all stakeholders—from marketing and product management to engineering—have visibility into upcoming initiatives and their potential business impact
• Host regular stand-ups, reviews, and strategy sessions where teams can discuss data findings, AI capabilities, and domain insights that shape design decisions
• Maintain thorough documentation of decision-making rationales, data analysis, and AI-driven experiments to sustain an environment of continuous improvement and accountability
• Collaborate closely with Product Management, Engineering, Marketing, and Go-to-Market teams to ensure design strategies align with business goals, industry trends, and evolving marketing methodologies
• Quickly pivot resources and design approaches in response to shifts in customer needs, competitor landscapes, or emerging marketing technologies
• Continuously refine the design team’s strategic direction, ensuring that investments in data analysis, AI integration, and marketing domain expertise drive meaningful, quantifiable business results