Revenue Operations Manager, FIGS
CRM & Go-To-Market Systems
$110-135k
+ Equity + Annual bonus
Office located in Santa Monica, CA
Medical apparel
Be an early applicant
Medical apparel
201-500 employees
Be an early applicant
$110-135k
+ Equity + Annual bonus
Office located in Santa Monica, CA
201-500 employees
Company mission
To celebrate, empower and serve those who serve others.
Role
Who you are
- 5+ years in RevOps, Sales Ops, or CRM Admin roles. ideally in B2B or multi-channel orgs
- Expert-level knowledge of HubSpot (Salesforce and other CRM experience a plus)
- Hands-on experience integrating GTM tools and working with data teams
- Strong dashboarding and reporting chops, comfortable working in Looker or similar BI tools
- Systems thinker with a bias for action and documentation
- Collaborative operator who thrives working cross-functionally and gets joy from helping reps win
Desirable
- Experience in high-growth, pod-structured sales orgs
- Familiarity with healthcare, retail, or multi-location B2B selling
- Light coding/scripting skills (Zapier, Python, SQL) for workflow automation
What the job involves
- We’re building the future of healthcare uniforms; and the GTM engine to match. As Revenue Operations Manager, you’ll be the architect and operator of our sales infrastructure, with a focus on rebuilding and optimizing our CRM (HubSpot), powering data-driven decision-making, and enabling outbound and expansion motions at scale
- This is an execution-heavy role with a clear runway to grow into strategic ownership. You’ll partner directly with Sales, Marketing, and Analytics to connect systems, automate workflows, and surface insights that drive revenue
- Rebuild our CRM (HubSpot) to support our pod-based sales structure, full-funnel tracking, and outbound + expansion workflows
- Integrate key tools across our stack: ZoomInfo, Iterable (ESP), Attentive (SMS), Rockerbox (attribution), Snowflake (data warehouse), and Appsflyer (mobile)
- Build dashboards and reporting across pipeline, conversion rates, outreach effectiveness, and campaign performance
- Support lead attribution and routing logic to ensure clean handoffs and source clarity
- Collaborate with sales leadership to define and implement automation workflows and pipeline hygiene processes
- Document systems, processes, and SOPs, and provide light enablement support (e.g., onboarding materials, CRM trainings)
- Partner with data teams to enrich segmentation, identify whitespace, and support campaign targeting
Our take
FIGS is a lifestyle and apparel brand dedicated to providing durable, comfortable, and stylish products for healthcare professionals. Operating on a direct-to-consumer model, FIGS ensures a streamlined connection with its audience.
FIGS' unique selling proposition lies in its Technical Comfort™, featured in its range of antimicrobial, elastic scrubs and uniforms with functional pockets. Inspired by a co-founder's friend, FIGS addresses the discomfort of traditional uniforms and the demanding hours of healthcare professionals. With around 20 million healthcare professionals in the US, FIGS has a significant potential market. However, the economic climate has led to a downturn in purchases despite customer loyalty.
In a strategic move, FIGS partnered with the U.S. Olympic and Paralympic Committee to outfit Team USA healthcare professionals. This partnership, which includes a limited-edition collection for the Paris 2024 Games, underscores FIGS' commitment to supporting healthcare workers on a global stage.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2018
$65m
SERIES B
May 2016
$5m
SERIES A
Total funding: $72m
Company benefits
- Equity: All FIGS employees have the opportunities to own shares in FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Annual bonus
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental, and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
- Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
- FIGS sponsored Uber Eats voucher for in-office weeks
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more
Company HQ
Santa Monica, CA
Leadership
Heather Hasson
(Executive Chairman)They studied at the University of Wisconsin-Madison before co-founding FIGS in January 2010. They then spent a year at Saïd Business School, and have been a RxArt Board Member since December 2019.
Trina Spear
(CEO)They started their career with 4 years at Citi, before working as an Associate at The Blackstone Group for a year. They co-founded FIGS with Heather in 2010, and have been serving as CEO since.
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